What is better bpm'online service or BeAnywhere Support Express? Getting the perfect Help Desk Software product is all about cross-checking numerous solutions and identifying the top software for your specific needs. Our exclusive system provides you with a quick look at the general rating of bpm'online service and BeAnywhere Support Express. For overall quality and performance, bpm'online service scored 8.6, while BeAnywhere Support Express scored 7.2. On the other hand, for user satisfaction, bpm'online service earned 100%, while BeAnywhere Support Express earned 77%.
Below it's also possible to verify their functionalities, terms, plans, etc. to determine what software will be more suitable for your company. One critical element to assess is whether the app lets you to enable/disable limitations on various types of users to protect any critical corporate data.
In case you you would like to quickly locate the top Service Desk Software according to our review team we recommend you try out these products: Zendesk, Freshservice, LiveAgent.
bpm’online service offers two enterprise pricing editions, depending on whether you’re running a small business and looking to establish a simple customer center; or leading a large enterprise in need of a proficient service desk. Here are the details for each:
bpm’online service integrates with the following business systems and applications:
MS Excel
MS Exchange
MS Outlook
Google
PBX and cloud telephony services
Mail integration via IMAP/SMTP
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
L'Oreal, Schneider, Heinz
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Bpm'online service is a software tool that helps you achieve customer care excellence with out-of-the-box processes and automated operation based on industry best practices.
When you test different Help Desk Software apps you shouldn’t simply explore their features list and offered pricing packages. Pay attention to the fact that the product should be meeting your requirements and team so the more flexible their offer the better. Check which systems are supported by bpm'online service and BeAnywhere Support Express and ensure you will get mobile support for whichever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, as this may be a critical factor for many businesses.
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