BoldDesk

NOAWARDS
YET
Pricing:
Starting from $29
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- One Click
- Firewall Friendly
- Multiple Connection Methods
- Compatibility with any Java-enabled device
- Compatible with Windows, OS, iOS, and Android
- No Administrative privileges Required
- Multi-Session Handling
- Windows UA Compatible
- Advanced Remote Desktop
- Auto Scale, Auto Scroll and Full Screen
- Service Monitoring
- Session Recording
- Tailor your support
- Groups and Departments
- Advanced Computer Management
- Instant Notifications
- Exclusive Link
- Website integration
- Admin Area Mobile
- FREE Remote Monitoring
- Multi-Monitor Navigation
- Blank Remote Screen
- Block remote keyboard and mouse
- Laser Pointer
- Powerful system shell
- File Transfer
- Detailed System Information Module
- Port Forwarding
- Reboot and Reconnect with autologon
- Install as a server
- Compatible with Windows TS/RDP
- Integrated VoIP conference
- Collaborative sessions with multiple technicians
- Share your screen with clients
- Pause or transfer sessions
- Run the console from a Terminal Server
- TCP Direct Mode
- Save time with keyboard shortcuts
- Wake-on Lan
- End-User Module
Pricing Info
Pricing Info
Business can avail of BeAnywhere Support Express in 4 different bundles.
Free
- 1 Tech
- Forever Free
- No Unattended Support
- 5 Sessions a day
- Mail Support
Lite ($29/month)
- 1 Tech
- Unlimited Sessions
- No Unattended Support
- Free Updates
- Full Support
Business ($79/month)
- 3 Techs
- 100 Agents per lic.
- 5 RMM Lite Licenses
- Collaborative Sessions
- Port Forwarding
Corporate ($599/12 months)
- 1 Tech
- 300 Agents per lic.
- 10 RMM Lite Licenses
- Premium Features
Integrations
Integrations
BeAnywhere Support Express supports the following integrations:
- BeAnywhere inSight
- BitDefender
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tech CL, POS Informatics, Softideia, Solunet
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
The best-in-class remote solution available on the market offering the industry's fastest protocol
Company Email
contact@beanywhere.com
Contact No.
Company's Address
Lote 1.07.1 Y
Alameda dos Oceanos
Parque das Nacoes, Escritorio
1990-208 Lisbon
Portugal
BeAnywhere Support Express Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
Scale – $12 for per agent Incl.
-
Email ticketing.
-
Knowledge base
-
Workflow automation
-
Custom domain
-
Custom SSL
-
Custom ticket email templates
-
Custom Ticket Status
-
Custom ticket fields
-
Custom views
-
Canned responses
-
Custom domain
-
Web Widgets and web forms
Momentum – $25 for per agent
-
ALL Scale features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Live Chat
-
WhatsApp
-
CSAT Survey
-
Agent Signature
-
Ticket Auto Assignment
-
Custom roles
-
Multilingual help desk
-
Multilingual Knowledge base
-
Multiple SLA & business hours
-
SLA reminder & escalation
-
Artificial intelligence add-on (beta)
Enterprise – $39 for per agent
-
ALL Growth features, plus
-
AI Agent at $0.75
-
Generative AI Search
-
Multibrand help desk.
-
Multibrand knowledge base
-
Ticket approvals
-
Activity/task management
-
Artificial intelligence add-on (beta)
-
Add contacts to multiple contact groups.
-
Brand-specific custom email templates
AI Copilot add – on – $20 per agent
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
AI Copilot for agents
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
sales@bolddesk.com
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
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In case you are still having doubts about which service will work best for your business it may be a good idea to analyze each service’s social metrics. These metrics are frequently a way to see how popular each solution is and how large is its online presence. For example, in case of Facebook BeAnywhere Support Express has 4443 likes on their official profile while BoldDesk profile is liked by 39 people.
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