What is better BeAnywhere Support Express or ScreenConnect? Getting the most effective Help Desk Software product is all about cross-checking numerous solutions and identifying the top program for your specific needs. Our unique algorythm will give you a quick look at the general rating of BeAnywhere Support Express and ScreenConnect. For overall quality and performance, BeAnywhere Support Express scored 7.2, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, BeAnywhere Support Express earned 77%, while ScreenConnect earned 96%.
Below you can also verify their functionalities, terms, plans, etc. to determine what application will be more appropriate for your needs. One key aspect to check is if the software allows you to enable/disable limitations on different types of users to secure any confidential corporate data.
We realize that not all businesses have enough time to examine dozens of various products, so we came up with a list of suggestions that you may find useful. Our top selections for the category are: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Almost as crucial as functionalities and user support quality are pricing options provided by BeAnywhere Support Express and ScreenConnect. Even though cost should not be the only aspect it’s without a doubt an important thing to consider. You should look for a flexible pricing package that can be adjusted to your business size and painlessly scaled up if your business expands. Be sure that you don’t choose plans that include complex features that you won’t find a use for and always make an effort to get in touch with the vendor directly as big companies can usually count on more affordable prices. You should also check out a free trial or demo of each app to spend at least some time using it. It’s a helpful experience that doesn’t need you to invest any money and offers a reliable overview of what it feels like to work with BeAnywhere Support Express and ScreenConnect.
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