What is better BeAnywhere Support Express or ScreenConnect? To make sure you acquire the most useful and productive Help Desk Software for your firm, you need to compare products available on the market. For example, here you can match BeAnywhere Support Express’s overall score of 7.2 against ScreenConnect’s score of 9.0. You can even review their general user satisfaction: BeAnywhere Support Express (77%) vs. ScreenConnect (96%).
Moreover, you can evaluate their pros and cons feature by feature, including their terms and conditions and prices. By comparing products you are more likely to pick the right software for your business. It goes without saying you should know your specific needs to realize which software meets those needs.
Our experts made sure to prepare reviews of all popular services available on the market, but among all the ones we reviewed these three deserved our special attention: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
All the data, facts and opinions that we presented in this table were gathered from official vendor sites, advertising content available online, actual experience from real customers as well as our personal hands-on use of every solution by an expert. We do our best to thoroughly test every software, as a result we not only analyze it on our own, but we also match our observations with experiences of other members from the B2B community.
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