What is better BotPenguin or NetHelpDesk? Getting the best Help Desk Software for your business is crucial to boosting your company’s effectiveness. In our platform, it's easy to assess numerous solutions to see which one is the proper software for your needs. Here you can match BotPenguin vs. NetHelpDesk and examine their overall scores (8.6 vs. 8.0, respectively) and user satisfaction rating (96% vs. 100%, respectively).
You can even look at the specifics of rates, conditions, plans, services, tools, and more, and find out which software offers more advantages for your business. In general, choose the software which helps you to add/remove features and subscription plan to complement your company growth or lack of it.
Our experts made sure to prepare reviews of all popular Live Chat Software services that you can find out there, but among them these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
An ITIL aligned help desk software combining everything from ticket tracking and customer relationship management, through to stock control and self service.
The solutions compared on this page are merely a small part of our entire Help Desk Software category and you should remember that there may be more desirable solutions available. If you want to make sure you make the wisest choice for your company we definitely suggest that you test more solutions first. You can also consider to consult our top 10 Help Desk Software list to learn which solutions are now the best ones and dominate the market.
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