What is better BotPenguin or BoldDesk? When scouting for the right Help Desk Software for your enterprise our recommendation is that you evaluate the features, rates, as well as other crucial data about the product and vendor. Here, you can check the parallels and discrepancies between BotPenguin (overall score at 8.6 and user satisfaction at 96%) and BoldDesk (overall score at 8.0 and user satisfaction at 96%).
You may also look at their unique details, like functions, plans, costs, terms and conditions, etc. Moreover, analyze the terms carefully for information on hidden costs, such as, setup cost, separate support plan, upgrade fees, disk space fees, and others.
In case you you need to quickly identify the top Live Chat Software according to our experts we recommend you take a look at the following services: Vision Helpdesk, Zendesk, Pipedrive.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
BoldDesk offers different pricing plans for various business scales. The business offers a free 15-day trial, and you can contact the vendor for a FREE demo.
In the event you are still having doubts about which product will be best in your case it might be a sound idea to check out each service’s social metrics. These metrics are usually a sign of how popular each software is and how large is its online presence. For example BotPenguin Twitter profile has currently 305 followers. At the same time BoldDesk Twitter is followed by 76 people.
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