What is better BotPenguin or Deskpro? You have so many Help Desk Software options in today’s market that picking the right product can be frustrating. On our comparison page, we let you assess the tool, pricing terms, available plans, and more details of BotPenguin and Deskpro.
You can assess their score (8.6 for BotPenguin vs. 7.3 for Deskpro) and user satisfaction level (96% for BotPenguin vs. N/A% for Deskpro). The scores and ratings present you with an overall idea how both these software products perform. In addition, check if the application can integrate with existing business apps to ensure greater productivity.
In the event you want to quickly find the optimal Live Chat Software according to our review team we recommend you try out the following products: Pipedrive, Zendesk, Vision Helpdesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
Almost as crucial as functionalities and customer support quality are pricing options given by BotPenguin and Deskpro. Although pricing should not be the sole element it’s surely a key thing to consider. You should count on a flexible pricing plan that can be adjusted to your team size and painlessly scaled up every time your business expands. Make sure you don’t select pricing plans that include complex features that you won’t find useful and always make an effort to get in touch with the vendor directly because enterprises can often benefit from special pricing. You should also try out a free trial or demo of each software to spend at least some time working with it. It’s a useful experience that doesn’t need you to pay any money and offers a solid overview of what it’s like to work with BotPenguin and Deskpro.
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