What is better BotPenguin or Mojo Helpdesk? Getting the appropriate Help Desk Software product is as easy as comparing the good and weak functions and terms offered by BotPenguin and Mojo Helpdesk. Here it's also possible to match their general scores: 8.6 for BotPenguin vs. 8.3 for Mojo Helpdesk. Or you can verify their general user satisfaction rating, 96% for BotPenguin vs. N/A% for Mojo Helpdesk.
We suggest that you take some time to review their differences and determine which one is the better choice for your business. Moreover. don’t forget to take into account your company’s or industry’s special circumstances, for example, a multilingual software for a global staff or a mobile version to help you work away from your office.
We did our best to prepare reviews of all popular Live Chat Software solutions available on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Vision Helpdesk, Pipedrive.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
Toshiba, Harvard University, Miramax Films, San Antonio Spurs
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple helpdesk app with a “Google-like” interface for customer support and internal task tracking where requests are centralized, assorted, and quickly assigned for processing.
If you are still having doubts about which service will work best for your business it might be a sound idea to check out each service’s social metrics. These metrics are quite often a way to see how popular each service is and how extensive is its online presence. For example, in case of Facebook BotPenguin has 381 likes on their official profile while Mojo Helpdesk profile is liked by 655 people.
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