What is better BotPenguin or Sellsy Helpdesk? With various functionalities, pricing, terms, and more to check, choosing the best Help Desk Software for your firm is challenging. However by using our system, it's easy to match the functions of BotPenguin and Sellsy Helpdesk together with their general SmartScore, respectively as: 8.6 and 7.3 for overall score and 96% and N/A% for user satisfaction.
You can also evaluate them feature by feature and see which program is a more effective fit for your company. Remember to use a trial version first before subscribing to experience how the program works in real setting.
We did our best to review all popular Live Chat Software solutions offered on the market, but among them these three deserved our special attention: Vision Helpdesk, Pipedrive, Zendesk.
BotPenguin’s price is based on the number of send credits that a client needs. The price starts at $5 per month billed on a monthly basis. An enterprise pricing package is also available for businesses with bigger needs. Those who only require basic features and a single bot can use the platform free of charge. See more details below:
Baby – Free
1 Bot
2,000 Messages Per Month
1 Team Member
1 Facebook Page
Live Chat
Conditional Flow
30 Days of Data Storage
King – $5/month ($4.17/month if billed annually)
Unlimited Bots
3,000 – 500,000 messages/month
Unlimited Team Members
10 Facebook Pages
Live Chat
Conditional Flow
Book Appointments
CSV Export
Google Calendar, Bitrix, and Zoho CRM Integrations
90 Days of Data Storage
Reports & Analytics
Email and Call Support
Emperor – By quote
Unlimited Bots, Messages, Team Members, Facebook Pages, and Data Storage
Live Chat
Conditional Flow
Book Appointments
CSV Export
Customer Success Officer
Google Calendar, Bitrix, and Zoho CRM Integrations
BotPenguin integrates with over 40 tools and business applications including but not limited to the following:
Zoho CRM
Google Calendar
Bitrix
Dropbox
Eventbrite
Freshsales
GoDaddy
Google Analytics
Google Drive
Google Sheets
HubSpot
MailChimp
Outlook
PayPal
Salesforce
Shipway
Stripe
Todoist
Twilio
Wix
WordPress
Zapier
Zendesk
Zoom
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Homesafe, Modex, Bonobo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
BotPenguin is a chatbot solution that leverages the power of AI to help companies create their own chatbots for various channels such as Facebook without coding.
Sellsy is a cloud hosted bundled solution but available in modular pricing and on per month and per staff setup:
Sellsy subscriptions ($44.90 monthly; $224.50 for 6 months; $449 for one year): administrator access; estimates, invoices, etc.; tasks, emails, and agenda; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector.
Staff ($10 per staff): individual access; custom settings; collaborative tools; free and unlimited support; mobile and tablet access included; Outlook/Gmail connector
When you pick a app that you are sure will work best for your business you shouldn’t simply limit yourself to what reviewers have to say about it. In many cases personal experience with the product may change, depending on specific preferences and needs. This is why in our reviews we also offer our User Satisfaction Rating for each product to give you an immediate impression of how actual users of BotPenguin and Sellsy Helpdesk rate their experience with the solution. Our algorithm is built around advanced analysis of product appearances on other websites, social networks and blogs, so you will receive a comprehensive and reliable landscape of what other people think about each app. In this case BotPenguin has a total satisfaction rating at 96% while for Sellsy Helpdesk N/A% of people express they had an enjoyable experience with it.
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