What is better BOSSDesk or ManageEngine ServiceDesk Plus? Comparing BOSSDesk and ManageEngine ServiceDesk Plus, it is simple to see which IT Asset Management Software product is the better alternative. This ensures that your business will be able to choose most productive and useful application. You can check the specifics, for example available tools, pricing, plans offered by each vendor, offer conditions, and more
We also let you check their all round scores to know which one looks to be more suitable. BOSSDesk has 7.3 points for overall quality and N/A% rating for user satisfaction; while ManageEngine ServiceDesk Plus has 8.7 points for overall quality and 100% for user satisfaction. Similarly, you can also assess which vendor is more reliable by sending an email inquiry to both and see which vendor replies faster.
Those of you who are pressed for time or would like to get a IT Asset Management Software recommendation from our experts might want to take a look at these top choices for this year: monday.com, Salesforce Service Cloud, ServiceNow Asset Management.
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
Both BOSSDesk and ManageEngine ServiceDesk Plus were evaluated by a team of independent B2B experts who conducted a detailed analysis of all core elements of every solution. Their total score was prepared with unique SmartScore model that provides an individual partial score to every component including: main functionalities, customer support, mobile device support, security, user satisfaction and market presence. We know useful features are not the only thing important to a company so we make an effort to pay attention to all aspects of a software prior to calculating its final score.
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