What is better BOSSDesk or ManageEngine ServiceDesk Plus? A good way to find the correct IT Asset Management Software product for your business is to evaluate the solutions against each other. Here you can compare BOSSDesk and ManageEngine ServiceDesk Plus and see their features compared contrastively to help you pick which one is the more effective product.
Similarly, you can compare their overall ratings, such as: overall score (BOSSDesk: 7.3 vs. ManageEngine ServiceDesk Plus: 8.7) and user satisfaction (BOSSDesk: N/A% vs. ManageEngine ServiceDesk Plus: 100%). Analyze their differences and similarities and discover which one outperforms the other. Similarly anticipate the state of what your business will be in years to come; will your company outgrow the app in the next couple of years?
In the event you have to quickly find the optimal IT Asset Management Software according to our review team we advise you examine one of these solutions: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
ManageEngine ServiceDesk Plus offers plans that are priced based on the number of your technicians and administrators. If you have an IT asset management, you will for the number of nodes managed. You may also request a trial to test drive its features to help you choose a plan that works best for your business.
Standard (IT Help Desk)
Cloud
starts from $10/tech/month billed annually or $12/month billed monthly
Free for 2-5 techs and 250-500 nodes; starts from $115/month or $1,195/year – 10 techs and 500 nodes
On-Premise
starts from $120/tech billed annually
Free for 2-5 techs and 250-500 nodes; starts from $1,195/year – 10 techs and 500 nodes
Professional (IT Help Desk + Asset)
Cloud
starts from $21/tech/month billed annually or $23/month billed monthly
starts from $45/month or $495/year – 2 techs and 250 nodes
On-Premise
starts from $248/tech billed annually
starts from $495/year – 2 techs and 250 nodes
Enterprise (IT Help Desk + Asset + ITIL)
Cloud
starts from $50/tech/month billed annually or $58/month billed monthly
starts from $115/month or $1,195/year – 2 techs and 250 nodes
On-Premise
starts from $598/tech billed annually
starts from $1,195/year – 2 techs and 250 nodes
Add-ons
Service Catalog – $1,195/year available for Standard and Professional plans
Problem Management – $1,195/year available for the Professional plan only
Project Management – $1,195/year available for Standard and Professional plans
ManageEngine Service Desk Plus is designed to work with different add-ons and plug-ins to meet the varying needs of businesses from different industries. Here are some of the applications it can integrate with:
Add-Ons
Social IT
WAN RTT Monitor
3D Datacenter Floor
Cisco
Plug-Ins
Oracle
Sybase
NCM
Cassandra
Windows Azure
NetFlow
SAP
Websphere
Amazon
Microsoft
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Hallmark, Lufthansa, GE, Intel, Airbus
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ManageEngine ServiceDesk Plus is an integrated help desk solution offering asset and project management built on the ITIL framework. It is packed with robust tools and features to help users achieve total visibility of the entire IT infrastructure, enabling better management and quicker response to address identified issues.
All the data, facts and statistics that we offered in this analysis were collated from official company sites, marketing resources available online, real-life experience from real users as well as our individual everyday use of every software by an expert. We pay a lot of attention to thoroughly examine every product, therefore we not only study it ourselves, but we also match our observations with views of other users from the SaaS community.
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