Dude Solutions
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Cloud-based IT service management
- Native Android and iOS apps
- ITIL aligned
- Incident tracking and management
- Email-to-tickets
- Task scheduling
- Timesheet tracking
- SLA management
- User feedback and surveys
- Email notifications
- Problem management
- Root-cause analysis
- Ticket grouping
- Problem tracking
- Approvals management
- Change management
- Risk mitigation
- Change planning and tracking
- Rollout and rollback specification
- Asset management
- Configuration Management Database
- Auto discovery
- Active Directory
- Hardware and software inventory
- Vendor and contract management
- PO management
- Asset lifecycle management
- Service catalog
- Dashboard and reporting
- Customizable dashboard widgets
- Advanced search
- Data export
- Self-service portal and knowledge base
- Configuration and tools
Pricing Info
Pricing Info
BOSSDesk offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Essential: $19/agent/month, assets @ 20 cents/asset/month
- Dashboard
- CMDB
- Agentless Asset Discovery
- Incident Management
- Self Service Portal
- Knowledge Base
- Unlimited End Users
- Role-Based Security
- Reporting
- SSL/TLS Security
Professional: $29/agent/month, , assets @ 20 cents/asset/month
- Essential features plus
- Service Catalog
- SLA Management
- Automatic Ticket Routing
- Remote Tools
- Mobile Apps
Enterprise: By quote, assets @ 20 cents/asset/month
- Professional features plus
- Problem Management
- Change Management
- Purchase Management
- Contract Management
- Vendor Management
- Ticket Survey
- Software Deployment
- API Access
Integrations
Integrations
BOSSDesk integrates with the following business systems and applications:
- BOSSDesk API
- Bomgar
- Dell Warranty Check
- HP warranty check
- TeamViewer
- Password Reset
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Google fiber. Hooters, Delta Dental
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Always-on IT asset management solution that streamlines processes and reduce costs related to installing and maintaining IT infrastructure
Company Email
sales@boss-solutions.com
Contact No.
Company's Address
BOSS - Business Oriented Software Solution
350 Research Court, Suite 110
Norcross, GA 30092
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Full cloud-based solution
- Workflow management
- Work tracking and monitoring
- Equipment/asset management
- Inventory
- Reporting and analysis
- Mobile app
- Document management
- Advanced workflow management
- Advanced rule expression
- Data import utility
- Custom report designer
- Multi-site management
- Tagging
- Unlimited custom fields
- Role configuration
- Field title customization
- Custom define statuses
- Custom define priority
- Integration suite (Connector Tool and open API)
- Capital Forecasting
- Consulting services
Pricing Info
Dude Solutions applications are offered in annual subscription plans but by quote, while organizations can also avail themselves of the Enterprise versions, which include advanced features like workflow management, advanced rule expression, tagging, multi-site management, data import utility, custom report designer, unlimited custom fields, role configuration, field title customization, and custom define statuses and priority. Application add-ons like integration suite, capital forecasting, and consulting services are also available, with an additional annual fee for every added service/tool. Because Dude Solutions doesn’t provide pricing information publicly, businesses are suggested to contact the vendor.
Integrations
Every Dude Solutions product integrates with the other apps in its suite of applications. The vendor also provides connector toolkits for data interchange between Asset Essentials and ERP systems, Financials Systems, Time-tracking systems, Procurement systems, IIoT Devices, and internal Enterprise applications. Dude Solutions offers consultants and services that can help you determine the best integrations for your solution.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
New York State, Pepsi Bottling Ventures, University of North Florida
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
An innovative and market-leading operations management solution. Dude Solutions automates and streamlines the workflows to generate valuable information and make data-driven decisions to improve your business operations by focusing on the core business aspects, namely work and assets, technology, energy, events, and capital forecasting.
Company Email
info@dudesolutions.com
Contact No.
Company's Address
Dude Solutions, Inc.
11000 Regency Pkwy / Suite 110
Cary, NC 27518
USA
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Both BOSSDesk and Dude Solutions were reviewed by a panel of reliable B2B experts who prepared a thorough study of all crucial elements of every product. Their total rating was prepared with unique SmartScore algorithm which gives an individual partial score to each element such as: main functionalities, client support, mobile support, security, customer satisfaction and reviews in other media. We realize useful features are not the only thing crucial to a business so we make sure we pay attention to all aspects of a solution prior to giving it a final rating.
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