What is better Bornevia or ScreenConnect? Finding the ideal Customer Support Software product is all about evaluating numerous solutions and determining the top application for your specific needs. Our exclusive system will give you a quick look at the general rating of Bornevia and ScreenConnect. For total quality and performance, Bornevia scored 8.5, while ScreenConnect scored 9.0. On the other hand, for user satisfaction, Bornevia earned 100%, while ScreenConnect earned 96%.
Below it's also possible to verify their features, terms, plans, etc. to determine what software will be more appropriate for your needs. One key feature to evaluate is if the software lets you to enable/disable limitations on various types of users to limit the exposure of any confidential company data.
We did our best to review all popular solutions available out there, but among all the ones we reviewed these three caught our special attention: .
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
The products compared on this page are merely a small part of our entire Customer Support Software category and you should take into account that there could be better alternatives available. If you would like to guarantee you make the wisest choice for your company we definitely urge you to try out more apps first. It may also be a good idea to check out our top 10 Customer Support Software list to see which solutions are currently the highest-ranking ones and leaders in the market.
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