BoldDesk
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Dashboards
- SLA Management
- Automated Response
- Customer Portal
- User, Role, and Access Management
- Customer/Contact Database
Pricing Info
Pricing Info
One Plan. All Features You Need – $99 – 5 Agents
BoldDesk offers simple agent-based pricing with all features included.
5 agents – $99/month
10 agents – $199/month
25 agents – $349/month
50 agents – $499/month
75 agents – $749/month
100 agents – $999/month
The complete AI-first support platform — ticketing, live chat, omnichannel messaging, knowledge base, automation, reporting, and integrations — all included in one simple plan.
-
Ticketing System
-
Email Ticketing
-
Workflow automation
-
Live Chat
-
Omnichannel Inbox
-
Ticket Auto Assignment
-
AI Agents
-
AI Copilot
-
CSAT Surveys
-
WhatsApp & SMS
-
Instagram & Facebook
-
Knowledge Base
-
Custom Dashboard
-
Scheduled Reports
-
Recurring Tickets
-
Role-Based Access Control
-
Custom Email Templates
-
Custom Fields
-
Multibrand Help Desk
-
Multiple SLAs & Business Hours
-
Ticket Approval
-
Integration Marketplace
-
API & Developer Platform
-
40+ Global Languages Including RTL
-
SSO / SAML Authentication
-
Audit Logs
-
HIPAA Compliance
-
Free Migration
-
Professional Onboarding
-
24×7 Support
AI Agent for Every Channel – $20 – 1000 AI Credits per month
Give your customers instant, accurate support on Chat, WhatsApp, Facebook, Instagram, Telegram, and more.
-
Instant 24/7 answers on every channel
-
Adaptive to high-volume spikes
-
Reduces workload for your support team
-
Flexible credit usage so you pay only for what you actually use
-
Seamless escalation to human agents
AI Copilot to Boost Your Support – $20 – 1 Agent per month
Give your agents an AI Copilot that writes, summarizes & saves hours daily.
-
Unlimited AI — no usage caps
-
Personalized, context-aware responses in seconds
-
Instant conversation summaries for faster resolutions
-
Consistent tone across all customer interactions
Assists agents with faster, smarter responses
BoldDesk® for Nonprofits
-
Access to all the features included in BoldDesk
-
10 free agents
-
100+ features
-
Free expert migration service
10+ Support channels: Email, live chat, SMS, Facebook, Instagram, WhatsApp, Web Forms, Web Widgets, Microsoft Teams, Slack
BoldDesk® for Startups – FREE
Get BoldDesk free for 12 months to help your startup build and scale customer support. Save up to $2,388 to invest in growth.
-
Qualifying startups get free use of BoldDesk® for a period of 12 months
-
10 Agents at no charge
-
All the features of the BoldDesk®
-
World-class support included – Help getting started + Questions answered along the way
-
Free data migration
-
Rapid onboarding process
-
Clear qualifying criteria – See https://www.bolddesk.com/startups to review the terms and apply!
-
Created by Syncfusion®, a company that is itself 100% bootstrapped and fast-growing. While BoldDesk® is enterprise-ready, we still prioritize startups and SMBs.
Integrations
Integrations
BoldDesk can seamlessly integrate with various software, such as:
-
JIRA
-
Slack
-
Salesforce
-
Microsoft Teams
-
Zapier
-
Custom Apps
-
Dropbox
-
Google Drive
-
Microsoft OneDrive
-
Azure Devops
-
Mailchimp Integration
-
Microsoft Entra ID
-
Ringover
-
Whatsapp
-
Facebook
-
Stripe
-
WooCommerce
-
Calendly
-
Boldsign
-
Pipedrive
-
LINE
-
Krispcall
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Visa, Apple, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
BoldDesk is a comprehensive customer support platform that streamlines ticket management, enhances productivity, and improves customer satisfaction.
Company Email
Contact No.
Company's Address
Syncfusion, Inc.
2501 Aerial Center Parkway, Suite 111 Morrisville,, NC 27560,
USA
BoldDesk Comparisons
Popular BoldDesk Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Pricing Info
EvantoDesk – $16.67/agent/month or 15/agent/month (Annual Billing)
- Unlimited Agents
- Unlimited Mailboxes, Tickets, and Storage
- Agent and Group Assignment
- Canned Responses
- Email Integration
- Knowledge Base (Help Docs)
- Reports (Unlimited History)
- iPhone & Android Apps
- Customer Ticket Portal
- Unlimited SLA Policies
- Notifications
- Folders
- Agent Tasks
- Ticket Tasks
- Rebranding
- 24/7 Email Support
- EvantoChat
- Collision Detector
- Powerful Workflows
- Import Tweets
- Import Facebook Posts and Messages
- Satisfaction surveys
- Custom Domain Hosting
- Unlimited Integrations
- In-Depth Data Analysis Reports
- Forums
Contact EvantoDesk for more enterprise pricing information and other product details.
Integrations
EvantoDesk integrates with the following business systems and applications:
- MailChimp
- ClinicAppointments.com
- Zapier
- QuickBooks
- Pipedrive
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
ABuzz Technologies, Clinic Appointments, Green Flare
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A simple, user-friendly customer service software designed specifically for small and medium-sized businesses. It comes with all the features a small or medium-sized enterprise needs to effortlessly deliver high-quality support services to their customers.
Company Email
Contact No.
Company's Address
EvantoDesk
Eastwood Manor Stud, Eastwood, East Harptree BS40 6AH
United Kingdom
EvantoDesk Comparisons
Popular EvantoDesk Alternatives
Both BoldDesk and EvantoDesk were evaluated by a group of independent B2B experts who conducted a full examination of all core aspects of each app. Their final rating was prepared using our unique SmartScore system which gives an individual partial score to every element such as: main features, customer support, mobile support, security, client satisfaction and media presence. We realize useful features are not the only thing important to a business so we make sure we pay attention to all sides of a service before calculating its final score.
Page last modified