What is better BMC Remedy 9 or Vivantio? Assessing products for the top Help Desk Software doesn't have to be complicated. On our review platform, we enable you to match BMC Remedy 9 and Vivantio and quickly analyze their distinct features. We allow you to take a look at their functions, supported devices, support service, prices, terms, plus more.
It's also possible to examine their overall score (8.3 for BMC Remedy 9 vs. 8.4 for Vivantio) and overall customer satisfaction level (97% for BMC Remedy 9 vs. 93% for Vivantio). Spend some time and compare your best options and discover which one is right for your company. You should also assess the vendor’s business viability; can you count on them and will they still be operating a few years from now?
As of now, the leading products in our category are: .
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
When you pick a app that you think will be an actual asset for your company you shouldn’t only focus on what reviewers have to say about it. Very often individual experience with the service will vary, depending on specific goals and work processes. That’s the reason why in our reviews we also offer our User Satisfaction Rating for every app to give you a reliable overview of how real users of BMC Remedy 9 and Vivantio evaluate their experience with the service. Our algorithm is built around detailed analysis of product appearances on other sites, social media as well as blogs, so you will obtain a comprehensive and reliable overview of what other people think about every product. In this example BMC Remedy 9 has a total satisfaction rating at 97% while for Vivantio 93% of users express they had a positive experience with it.
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