What is better BMC Remedy 9 or Salesforce Service Cloud? Finding the perfect Help Desk Software product is all about assessing different solutions and figuring out the top program for your specific needs. Our exclusive algorythm provides you with an instant look at the general rating of BMC Remedy 9 and Salesforce Service Cloud. For total quality and performance, BMC Remedy 9 scored 8.3, while Salesforce Service Cloud scored 9.6. On the other hand, for user satisfaction, BMC Remedy 9 earned 97%, while Salesforce Service Cloud earned 97%.
Below you can also check their features, terms, plans, etc. to find out which software will be more appropriate for your needs. An important element to assess is if the application allows you to toggle on/off restrictions on different types of users to protect any critical business data.
In the event you have to quickly locate the optimal according to our review team we suggest you take a look at the following solutions: .
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
If you compare different Help Desk Software services you shouldn’t simply explore their list of features and provided pricing plans. Keep in mind the app must be matching your requirements and business so the more flexible their offer the better. Find our which platforms are supported by BMC Remedy 9 and Salesforce Service Cloud and make sure you will obtain mobile support for whichever devices you use in your company. You should also learn which languages and countries are supported, as this might be a deal breaker for many businesses.
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