What is better BMC Remedy 9 or Freshservice? Specific businesses want different types of Help Desk Software. To understand well which solution meets your needs, think of reviewing various solutions feature by feature along with their conditions and prices. Likewise, you may get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: BMC Remedy 9 (8.3) vs. Freshservice (9.4) for total quality and performance; BMC Remedy 9 (97%) vs. Freshservice (97%) for user satisfaction rating. Check out their high and low points and see which software is a more sensible choice for your company. An effective, simple tip is to write the pros and cons of both services side by side and see which app comes on top.
At this time, the top services in our category are: .
Freshservice allows IT admins to effectively track and manage the assets owned by their organizations. The platform offers a powerful ticketing system and knowledge base, as well as features for vendor management and incident management. A built-in self-service portal also lets end users submit tickets and browse knowledge base articles.
If you continue having second thoughts about which solution will be best for your business it may be a sound idea to examine each service’s social metrics. Such metrics are usually a way to see how popular each service is and how extensive is its online presence.For example, if you check BMC Remedy 9 LinkedIn profile you’ll see that they are followed by 101892 users. In case of Freshservice the volume of followers on their LinkedIn page is 18549.
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