What is better BioXM or Zendesk? The perfect Knowledge Management Software is a product that can deal with your company’s unique demands. It is possible to identify which choice works really with your enterprise if you assess numerous products before you decide which one is the best.
As an example, BioXM and Zendesk are scored at 7.6 and 9.7, respectively, for overall quality and performance. Likewise, BioXM and Zendesk have a user satisfaction rating of N/A% and 98%, respectively, which suggests the general satisfaction they get from customers. Moreover, talk to a current user of the software and solicit their comments about the software in question.
At the moment, the best services in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
An all-in-one knowledge management software designed to facilitate better integrated, evidence-based research and development for clinical research, biomarker discovery, drug discovery, health informatics, agriculture, genome analysis, synthetic biology, and brain science.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
No Knowledge Management Software will be able to cover all the requirements of a company. Even though core functionalities of BioXM and Zendesk should matter you should also thoroughly explore the integrations supported by each product. In many cases your team will already be using other types of SaaS software in your company and it’s always more beneficial to choose solutions that integrate well with each other. That way you will be able to be certain of a reliable exchange of data between your teams and software used, which can really reduce time wasted on migrating between one service and the next.
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