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Compare BioXM vs Bitrix24

What is better BioXM or Bitrix24? Various businesses demand different types of Knowledge Management Software. To find out which one suits you, consider assessing various options feature by feature an taking into consideration their terms and pricing. Likewise, you can get a quick idea of their overall efficiency and customer feedback by checking our smart scoring system.

The results are: BioXM (7.6) vs. Bitrix24 (9.0) for total quality and performance; BioXM (N/A%) vs. Bitrix24 (96%) for user satisfaction rating. Analyze their high and weaker points and see which software is a better choice for your company. A simple, practical tactic is to note down the pros and cons of both solutions next to each other and find out which app is better.

In the event you need to quickly find the best Knowledge Management Software according to our review team we suggest you try out one of these services: Inkling Knowledge, ServiceNow Knowledge Management, Remedy Knowledge Management.

NOAWARDS
YET

SmartScore™

OUR SCORE 7.6

User Satisfaction

CUSTOMER EXPERIENCE N/A

Pricing

By quote

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Personalized user interfaces
  • Flexible access
  • Fully customizable
  • Turn knowledge into asset
  • Leverage multiple perspectives
  • Reveal hidden relationships
  • Connect all source of information
  • Ensure future agility
  • Create browser-based web apps

Pricing Info

BioXM doesn’t reveal its enterprise pricing details. Contact the vendor for in-depth pricing information.

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CIRO+, DSM, Boehringer Ingelheim

Integrations

No information available

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

An all-in-one knowledge management software designed to facilitate better integrated, evidence-based research and development for clinical research, biomarker discovery, drug discovery, health informatics, agriculture, genome analysis, synthetic biology, and brain science.

Company Email

info@biomax.com

Contact No.

Company's Address

Biomax Informatics AG
Robert-Koch-Str. 2
82152 Planegg
Germany

NOAWARDS
YET

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 96%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Activity Stream intranet center
  • Bulk email
  • Calendar sharing
  • Company structure
  • CRM
  • CRM reports
  • Daily planner
  • Email notifications
  • Extranet
  • File sharing and versioning
  • Instant messages
  • Photo albums
  • Project groups
  • Sales funnel
  • Simple access assignment
  • Tasks
  • Task reporting
  • Time management
  • User profiles
  • Workflow

Pricing Info

Free

  • 12 users
  • 1 admin
  • 5 GB online storage

Plus – $39/month

  • 24 users
  • 2 admins
  • 24 GB online storage

Standard – $99/month

  • 50 users
  • 5 admins
  • 100 GB online storage

Professional – $199/month

  • Unlimited users
  • Unlimited admins
  • Unlimited online storage

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

Xerox, Samsung, Volkswagen, Vogue, PC Magazine

Integrations

Bitrix24 comes with an open API, so it’s easy to customize and integrate this system with other business solutions that you may be using. Integrations are available for Zapier, Quickbooks, Facebook, Freshbooks, Xero, Dropbox, Box, GSuite, Microsoft Office 365, Asana, Zoho, Pipedrive and almost all other popular SaaS products

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Bitrix24 offers tools such as a CRM, project management, time management, tasking, and document management.

Company Email

info@bitrix24.com

Contact No.

Company's Address

901 N. Pitt St, Suite 325, Alexandria, VA 22314, USA

Zoho Desk

Partner

This product is our partner, which means they paid for being featured as one of the suggestions. Our team takes great care to ensure all sugested products are reliable, top-quality solutions.

SmartScore™

OUR SCORE 9.0

User Satisfaction

CUSTOMER EXPERIENCE 100%

Pricing

Free

Pricing Model

Free

Monthly payment

One-time payment

Annual Subscription

Quote-based

List of Features

  • Ticketing System
  • Call Center Software
  • Social Support Software
  • Agent Productivity
  • Knowledge Base and Forums
  • Company-wide Collaboration
  • Reporting and Insights
  • Help Desk Essentials

Pricing Info

Zoho Desk offers two priced packages plus a free version packed with basic business support features. A 15-day trial with no credit card requirement is also available for businesses and individuals who want to take Zoho Desk for a spin.

Free

  • 3 Agents
  • Email Inbox & Web-form
  • Work Modes
  • Customizable Help Center
  • Knowledge Base
  • Community Forums
  • Re-Branding
  • Domain Mapping
  • Priority SLAs
  • Basic Reports
  • Agent Dashboards
  • Manager Dashboards
  • Ticket Overview Dashboard
  • The Team Feed
  • Remote Support (for one user)

You can easily start Zoho Suport free trial here.

Professional – $15/agent/month (billed monthly) or $12/agent/month (billed annually) plus tax, as applicable

All Free features plus:

  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Two-way data sync with Zoho CRM
  • Customer Happiness Ratings
  • Cloud Telephony using Twilio
  • Advanced Reports & Dashboards
  • Zoho BugTracker Integration

Enterprise – $30/agent/month (billed monthly) or $25/agent/month (billed annually) plus tax, as applicable

All Professional features plus:

  • Multi-brand Help Center
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Live Chat Support

 

Languages Supported

English

Chinese

German

Hindi

Japanese

Spanish

French

Russian

Italian

Dutch

Portugese

Polish

Turkish

Swedish

Prominent Clients

CoffeeRocket, WesTel International, Hibner

Integrations

Zoho Desk integrates with the following business systems and applications:

  • Zoho CRM
  • Zoho Reports
  • Zoho Projects
  • Zoho Creator
  • Zoho SalesIQ
  • Zoho BugTracker
  • Customer Thermometer
  • Twilio
  • G Suite
  • RingCentral
  • Facebook

Available Devices

Windows

Linux

Android

iPhone/iPad

Mac

Web-based

Windows Mobile

Company Size

Small Business

Large Enterprises

Medium Business

Freelancers

Available Support

email

phone

live support

training

tickets

General Info

Zoho Desk is a support desk platform that helps you deliver top quality customer support to clients with tools that increase agent productivity and improve analytic operations.

Company Email

sales@zohocorp.com

Contact No.

Company's Address

Zoho Corporation
4141 Hacienda Drive
Pleasanton, CA 94588
USA

In case you are still having second thoughts about which service will work best for your business it may be a sound idea to examine each service’s social metrics. These metrics are usually a way to see how popular every app is and how wide is its online presence. For example BioXM Twitter profile has currently 0 followers. At the same time Bitrix24 Twitter is followed by 2112 people.

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