What is better BelManage or Jira Service Desk? Buying the ideal IT Asset Management Software for your organization is crucial to growing your company’s productivity. In our platform, it's easy to compare numerous solutions to see which one is the right software for your needs. Here you can match BelManage vs. Jira Service Desk and examine their overall scores (9.3 vs. 9.0, respectively) and user satisfaction rating (100% vs. 96%, respectively).
Additionally, you can analyze the specifics of rates, terms and conditions, plans, features, tools, and more, and find out which software offers more advantages for your business. In practice, choose the software that lets you to scale the features and price terms to match your business growth or lack of it.
Those of you who want to save some time or need a IT Asset Management Software advice from our team may want to try out these top choices for the current year: monday.com, ServiceNow Asset Management, Salesforce Service Cloud.
BelManage offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Small Network Package – $1,800.00/year
Server Software
50 Client Licenses
Change History Module
1-Year Maintenance, Support, Updates
Base System – $5,000.00/year
BelManage Server
250 Monitored Clients
1-Year Maintenance, Support, Updates
Advanced Client for Servers – $100.00/client/year
Microsoft SQL Discovery
Oracle Database Discovery
IBM Products Discovery
Server Roles Discovery
Virtual Machines Discovery
Change History Module – $2,500.00/year
250 Monitored Clients
1-Year Maintenance, Support, Updates
BelSecure Module – $2,500.00/year (if purchased with BelManage Base System)
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
If you continue having second thoughts about which service will work best for your business it may be a sensible idea to check out each service’s social metrics. Such metrics are usually an indicator of how popular every solution is and how big is its online presence.For instance, if you check BelManage LinkedIn page you’ll find out that they are followed by 112 people. In case of Jira Service Desk the volume of followers on their LinkedIn page is 246706.
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