What is better AzureDesk or Zendesk? Today’s corporations seek the best Customer Support Software product to continue to be competitive. On this page we help you with buying the best software, by allowing you to evaluate AzureDesk and Zendesk down to the very details of their individual offers.
You may also check our general scoring values, which rate the software general quality and performance. AzureDesk got a 8.0 score, while Zendesk has a score of 9.7. Likewise, you may compare their general user satisfaction rating: 100% (AzureDesk) against 98% (Zendesk). Keep in mind to select the software that best answers your most urgent needs, not the application with the higher number of features.
We realize that not all companies have enough time to test dozens of various services, so we created a list of recommendations that you may find useful. Our top choices for the Help Desk Software category are: Freshdesk, Salesforce Service Cloud, Zendesk.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
When you pick a solution that you think will work best for your company you shouldn’t just focus on what reviewers have to say about it. In many cases personal experience with the app will vary, depending on specific preferences and requirements. That’s the reason why in our reviews we also provide our User Satisfaction Rating for every service to give you a quick impression of how actual users of AzureDesk and Zendesk evaluate their experience with the product. Our algorithm is built around detailed analysis of product appearances on other websites, social media and blogs, so you are going to receive a complete and reliable picture of what other users think about each product. In this example AzureDesk got a total satisfaction rating at 100% while for Zendesk 98% of users say they had an enjoyable experience with it.
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