What is better AzureDesk or EngageBay? The best CRM Software is a solution that can deal with your company’s unique needs. It is possible to identify which option is best suited for your industry if you assess different products before you decide which one is the best.
For instance, AzureDesk and EngageBay are scored at 8.0 and 8.9, respectively, for general quality and performance. Likewise, AzureDesk and EngageBay have a user satisfaction rating of 100% and 100%, respectively, which indicates the general satisfaction they get from customers. Better yet, talk to an existing customer of the software and solicit their comments concerning the software in question.
Our team put a lot of effort to review all popular Help Desk Software services available out there, but among all the ones we reviewed these three caught our special attention: Zendesk, Freshdesk, Salesforce Service Cloud.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
EngageBay integrates with the following business systems and applications:
Zapier
QuickBooks
WordPress
Xero
Twilio
Office 365
Google Contacts and Calendar
Stripe
SendGrid
Mailgun
Mandrill
Xero
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Panama Partners, Growth Robotics
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
EngageBay is an all-in-one marketing, sales, and CRM platform designed to be an affordable alternative to expensive solutions. Considered as a true alternative to more expensive business solutions, EngageBay automates key business processes and routines to free you up to create meaningful customer experiences.
If you research various CRM Software apps you shouldn’t simply explore their list of features and provided pricing plans. Consider that the solution must be meeting your needs and business so the more flexible their offer the better. Explore what systems are supported by AzureDesk and EngageBay and be certain you will get mobile support for whatever devices you use in your company. It may also be a good idea to learn which languages and countries are supported, because this might be a critical factor for many firms.
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