What is better AzureDesk or Re:Desk? Buying the ideal Help Desk Software product is all about assessing numerous solutions and determining the top software for your specific needs. Our unique process will give you a brief look at the general rating of AzureDesk and Re:Desk. For overall quality and performance, AzureDesk scored 8.0, while Re:Desk scored 8.0. On the other hand, for user satisfaction, AzureDesk earned 100%, while Re:Desk earned N/A%.
Below it's also possible to check their functions, terms, plans, etc. to determine what program will be more suitable for your situation. An important aspect to evaluate is whether the app lets you to toggle on/off permissions on various types of users to limit the exposure of any confidential company data.
We know that not all people have enough time to examine a large number of different solutions, so we created a list of suggestions that you may find useful. Our top choices for the Help Desk Software category are: Zendesk, Freshdesk, Salesforce Service Cloud.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Re:Desk integrates with the following business systems and applications:
CS-Cart Software
CS-Cart Multi-Vendor Software
Ecwid (Coming Soon)
Shopify (Coming Soon)
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Re:Desk is a robust help desk system that provides you with the tools and features you need to build an effective and efficient support system from the ground up.
If you continue having doubts about which solution will work best in your case it may be a sound idea to investigate each service’s social metrics. These metrics are quite often a way to see how popular every solution is and how big is its online presence. For example AzureDesk Twitter profile has currently 30 followers. At the same time Re:Desk Twitter is followed by 18 users.
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