What is better AzureDesk or Deskpro? It’s easy to our scoring system to give you a general idea which Help Desk Software product is more suitable for your business. For overall product quality, AzureDesk received 8.0 points, while Deskpro received 7.3 points. Meanwhile, for user satisfaction, AzureDesk scored 100%, while Deskpro scored N/A%.
Specifics of their features, tools, supported platforms, customer support, etc. are provided below to give you a more accurate review. Remember to choose only the features your company needs so as not to waste money for features that are unnecessary.
If you want to quickly locate the top Help Desk Software according to our review team we advise you check out these solutions: Salesforce Service Cloud, Freshdesk, Zendesk.
AzureDesk offers seamless integrations with third-party systems such as:
JIRA
Slack
Smooch.io
Zendesk
Asana
Olark
Freshbooks
Chargedesk
Chatlio
Developer API is also available to connect this system to a variety of applications and business systems.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AzureDesk is a simple and affordable help desk system that can help you improve the quality of your service and deliver positive customer experience. This help desk platform automatically converts emails into tickets. It also has collaboration tools that allow agents to solve tickets together in a timely manner.
Company Email
support@azuredesk.co
Contact No.
Company's Address
3111 New Jersey 38 #11-323
Mount Laurel, New Jersey 08054
USA
Give your team the power, control and customization they need to build stronger customer relationships on a secure and trusted platform. Deskpro offers 3 pricing options:
It may not always be sufficient to simply compare AzureDesk and Deskpro with each other. While specific features, pricing and user experience are all crucial and should be included when making a final choice, you should also check out the recognition and awards won by every service. In many cases a less dominant product may turn out to be a great choice that was a winner of many SaaS awards such as our Experts’ Choice Award which reveals that in spite of lesser market popularity it’s a worthy rival to the services that rule the market.
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