What is better Avaya Aura Call Center Elite or GoToAssist? Assessing products to get the best Customer Support Software doesn't have to be tough. On our review platform, it is possible to match Avaya Aura Call Center Elite and GoToAssist and promptly analyze their unique elements. We allow you to check their capabilities, supported devices, customer support, pricing, terms, and many more.
You can even assess their overall score (7.1 for Avaya Aura Call Center Elite vs. 7.4 for GoToAssist) and overall customer satisfaction level (N/A% for Avaya Aura Call Center Elite vs. 90% for GoToAssist). Spend some time and examine your top options and see which one is best for your company. Similarly, you have to consider the software vendor’s background; can you count on them and will they still be on the market in the future?
If you want to quickly find the best Customer Support Software according to our experts we recommend you try out the following solutions: Freshdesk, Zendesk, Freshdesk Omni.
GoToAssist is designed to integrate seamlessly with your company’s existing infrastructure. As new support services and technologies emerge, GoToAssist promises to continue to collaborate closely with leading companies to develop the best integrations, enabling users to leverage the full value of the app.
GoToAssist integrates with top help desk ticketing software apps and customer engagement platforms/communities.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chippewa Valley Technical College, Systems Associates, Inc., Solar Transport
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
GoToAssist offers a remote support solution for technicians and IT managers to access and control devices remotely, and remotely configure and reboot devices.
Almost as essential as features and client support level are pricing packages made available by Avaya Aura Call Center Elite and GoToAssist. While pricing should not be a deciding aspect it’s definitely a significant thing to consider. You should try to find a flexible pricing package that can be adjusted to your business size and effortlessly scaled up if your team expands. Make sure you don’t pick pricing plans that include additional tools that you won’t find useful and always try to get in touch with the vendor directly as enterprises can usually count on more affordable prices. You should also check out a free trial or demo of every product to spend at least some time using it. It’s a valuable experience that doesn’t ask you to spend any money and gives you a practical overview of what it’s like to work with Avaya Aura Call Center Elite and GoToAssist.
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