What is better Asset Track or Jira Service Desk? Getting the proper IT Asset Management Software product is as easy as contrasting the solid and poor features and terms offered by Asset Track and Jira Service Desk. Here it's also possible to match their general scores: 8.6 for Asset Track vs. 9.0 for Jira Service Desk. Or you can check their general user satisfaction rating, 95% for Asset Track vs. 96% for Jira Service Desk.
We suggest that you take some time to review their specific functions and figure out which one is the better option for your company. Moreover. keep in mind to factor in your company’s or industry’s unique case, for example, a multilingual software for a global staff or a mobile app to help you work away from your office.
Those of you who don't have much time or want a IT Asset Management Software advice from our experts might want to examine these top choices for the current year: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
Asset Track offers several SMB and enterprise pricing packages for all users to choose from. The pricing of the plans varies depending on the version of software or system you’re going to purchase. You can also visit its official website to check the pricing for the installation and support plans you can include. Here are the details:
Asset Tracking Premiere
$1,500
Asset Tracking Software for Large Organizations
Includes: Software
Easily track all assets in your facilities with Asset Track. Record supplier and user information. Track where your assets are located. Scan manufacturer barcodes or produce labels with barcodes and RFID directly from Asset Track.
Register and track assets
Print RFID asset tags
Use MS SQL, Oracle, MySQL, ODBC
Network multiple locations together
Import from portable scanner
Pro Asset Tracking System
$1,850
Professional Asset Tracking System with Thermal Asset Labels
Easily track all assets in your facilities with the Pro Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Register and track assets
Print asset tags with barcodes
Manage asset database
View logs and reports
High Volume Asset Tracking System
$2,710
Professional Asset Tracking System with Upgraded Printer
Easily track all assets in your facilities with the High Volume Asset Tracking System. This complete system provides everything you need to get started. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Register and track assets
Print asset tags with barcodes
Manage asset database
View logs and reports
RFID Asset Tracking System
$7,765
RFID Asset Tracking and Label Production System
Includes: Software, RFID / Barcode Scanner, RFID Printer, Labels
Easily track all assets in your facilities with the RFID Asset Tracking System. This complete system provides everything you need to get started printing and tracking assets using RFID labels and tags. Record supplier and user information. Track where assets are located. Scan manufacturer barcodes or produce barcode labels directly from Asset Track.
Asset Track supports integration with Active Directory. In addition, it can be integrated with most ODBC / OLE DB compatible databases which include the following:
Microsoft Excel
Microsoft SQL Server
Microsoft Access
MySQL
Oracle
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Fedco, Casa Bonita, Dynatronics Accessories
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A simple, robust, and innovative asset tracking solution used by various companies and businesses to easily manage and monitor the location and condition of all of their fixed and IT assets, equipment, and tools.
Jira Service Desk offers different pricing plans depending on your deployment preferences. For their cloud packages, they offer three packages based on the features you require. They also offer per-agent pricing that you can learn more about using their price calculator on their website. Meanwhile, they only offer two self-managed plans that are priced based on where you want to host your data.
Cloud – Free
Up to 3 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
2GB file storage
Community Support
Cloud – Standard ($20/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
250GB Storage
Local Business Hours Support
Cloud – Premium ($40/agent/month)
Up to 5,000 agents
Unlimited customers
Service request management
Incident management
Change management
Problem management
Asset management
Configurable workflows
Self-service portal
Knowledgebase
Queues
Email and embeddable widget
SLA management
Reporting & analytics
Automation
Multi-language support
Apps and integration
Audit logs
9% uptime SLA
Unlimited Storage
24/7 Premium Support
Self-managed – Server (one-time payment starting at $10 for 3 agents)
Complete control of your environment
A single server deployment
Perpetual license + free year of maintenance
Self-managed – Data Center (starting at $13,200/year for 50 agents)
Jira Service Desk can integrate with 900+ apps from the Atlassian Marketplace including the following:
Jira Software
Slack
HipChat
Google
Confluence
Trello
Tasktop Sync
HappyFox
JEMH
ERPM
Zendesk
Insight
Freshservice
Bomgar
Kelverion
Zephyr
Salesforce
Gliffy
GitHub
Balsamiq
Azuqua
Amity
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Daily Telegraph, Twitter, NASA
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A full-featured service desk platform that allows IT teams to deliver rapid end-to-end service delivery. The software lets you automate tasks, build knowledge bases, and collaborate in real-time, so you can deliver the best customer service possible. You can also link tickets to your team's task queue on Jira for faster issue resolution.
Both Asset Track and Jira Service Desk were evaluated by a group of independent SaaS experts who conducted a thorough study of all core aspects of each solution. Their total score was prepared by means of unique SmartScore model that calculates an individual partial score to every component such as: main functionalities, customer support, mobile support, security, customer satisfaction and market presence. We are aware that useful features are not the only aspect important to a company so we make an effort to pay attention to all aspects of a product prior to calculating its final rating.
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