ScreenConnect
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Advanced analytics view of pageviews and community activity
- Advanced search allows you to search everything
- Capture, comment, and upvote on ideas. Track their progress.
- Control who can see what
- Create, organize, share, and even wikify articles
- Direct user to user messaging
- Follow topics and get updates
- Monitor community activity like average time to answer
- Option to segment content by team, vertical, and topic
- Question and answer format. Best answers rise to the top.
- Reply to questions by email. Answers are added automatically.
- Reputation scores and badges. Custom badges can be added.
- See number of users, pageviews, questions and more
Pricing Info
Pricing Info
The vendor provides users with an individual enterprise pricing quote tailored to the size and unique needs of their businesses, setup preferences, and unique requirements. Contact the vendor for more details, and ask for your quote.
Integrations
Integrations
AnswerHub integrates with the following business systems:
- Slack
- Atlassian HipChat
- Google Analytics
- Single Sign-On (SSO)
Contact the vendor’s professional services team if you wish to build a custom integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, eBay, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AnswerHub is a powerful knowledge management and community application that gives you the tools you need to manage an online knowledge-based community.
Company Email
waynettet@devada.com
Contact No.
Company's Address
150 Preston Executive Dr,
Cary, NC 27513
USA
AnswerHub Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Multiple agents
- Remote Support
- No interruptions
- Secure information
- Automated reconnection
- Cross-platform compatibility
- Browser extensions
- Remote access
- Unattended access
- Simplified transfer of files
- Roles & permissions
- Shared toolbox
- Remote meetings
- Customization & branding
- Device monitoring & management
- Integration with ConnectWise Automation
- Enhanced features for Linux and Mac users
- Enhanced security and granular controls
Pricing Info
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
- 1 Session per Tech
- 3 Access Agents
- Remote Support
ONE – $27/month (billed annually)
- All features from the free plan
- 1 Session per Tech
- 10 Access Agents
- Remote Meetings
- Branding and Customization
- File Transfer
- Remote Printing
- Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
- All features from ONE
- Up to 3 Sessions Per Tech
- Unlimited Access Agents
- Mobile Technician Support
- Expanded Chat Options
- Remote Command Line
- Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
- All features from STANDARD
- Up to 10 Sessions Per Tech
- Video Auditing
A free trial is available for all plans.
Integrations
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
Company Email
Contact No.
Company's Address
4110 George Rd., Suite 200
Tampa, FL 33634
USA
ScreenConnect Comparisons
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If you compare various Collaboration Software services you shouldn’t only look at their list of features and provided pricing packages. Consider that the product should be matching your requirements and business so the more flexible their offer the better. Check what platforms are supported by AnswerHub and ScreenConnect and ensure you will get mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, because this might be a key element for many companies.
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