What is better AnswerHub or ScreenConnect? A sensible way to find the right Collaboration Software product for your business is to match the solutions against each other. Here you can compare AnswerHub and ScreenConnect and see their functions compared contrastively to help you select which one is the more effective product.
Similarly, you can examine their overall ratings, for instance: overall score (AnswerHub: 7.8 vs. ScreenConnect: 9.0) and user satisfaction (AnswerHub: 91% vs. ScreenConnect: 96%). Examine their distinctive features and similarities and see which one outperforms the other. Similarly imagine what your business will be in years to come; will your company outgrow the app in the next 3-5 years?
Our experts made sure to prepare reviews of all popular Collaboration Software services offered on the market, but among all the ones we reviewed these three caught our special attention: monday.com, Smartsheet, Wrike.
The vendor provides users with an individual enterprise pricing quote tailored to the size and unique needs of their businesses, setup preferences, and unique requirements. Contact the vendor for more details, and ask for your quote.
AnswerHub integrates with the following business systems:
Slack
Atlassian HipChat
Google Analytics
Single Sign-On (SSO)
Contact the vendor’s professional services team if you wish to build a custom integration.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Microsoft, eBay, IBM
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AnswerHub is a powerful knowledge management and community application that gives you the tools you need to manage an online knowledge-based community.
ScreenConnect (formerly ConnectWise ScreenConnect) offers a free license to single technicians, and three SMB/enterprise pricing plans for larger teams. Here are the details:
Single Tech License – Free
1 Session per Tech
3 Access Agents
Remote Support
ONE – $27/month (billed annually)
All features from the free plan
1 Session per Tech
10 Access Agents
Remote Meetings
Branding and Customization
File Transfer
Remote Printing
Remote Toolbox
STANDARD (Multiple Tech License) – $42/month (billed annually)
All features from ONE
Up to 3 Sessions Per Tech
Unlimited Access Agents
Mobile Technician Support
Expanded Chat Options
Remote Command Line
Wake on LAN
PRO (Multiple Tech License) – $52/month (billed annually)
At the moment, ScreenConnect offers a streamlined integration with ConnectWise Automate.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Jon Rosen Systems
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ScreenConnect is a software app that gives you an enriched remote control experience and helps you resolve customer inquiries efficiently and without delay. Aside from helping reps provide efficient remote support, the software also includes collaboration features that let users exchange files and work simultaneously on one task.
If you compare various Collaboration Software services you shouldn’t only look at their list of features and provided pricing packages. Consider that the product should be matching your requirements and business so the more flexible their offer the better. Check what platforms are supported by AnswerHub and ScreenConnect and ensure you will get mobile support for whatever devices you use in your company. You should also examine which languages and geographies are supported, because this might be a key element for many companies.
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