What is better AllAnswered or Zendesk? Specific companies need different types of Knowledge Management Software. To find out which solution meets your requirements, think of comparing various options feature by feature including their terms and prices. Furthermore, you can get a quick idea of their general efficiency and customer feedback by having a look at our smart scoring system.
The results are: AllAnswered (8.0) vs. Zendesk (9.7) for total quality and efficiency; AllAnswered (93%) vs. Zendesk (98%) for user satisfaction rating. Analyze their strong and low points and decide which software is a better option for your company. An effective, simple tactic is to list the advantages and disadvantages of both applications side by side and see which software has more benefits.
As of now, the top services in our Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
AllAnswered seamlessly integrates with a number of business applications and tools listed below. It also offers RESTfuls APIs for custom integration.
Slack
Microsoft Teams
GitHub
Jira
Bitbucket
Draw.io
Figma
inVision
Zeplin
Google Docs, Google Sheets, Google Slides, Google Form
YouTube
Vimeo
Wistia
Spotify
Slideshare
CodePen
Pastebin
Okta
Azure Active Directory
Microsoft 365
GSuite
OneLogin
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Patient Company, Grass Valley, AffiniPay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AllAnswered is an all-in-one, AI-powered knowledge management software designed to help engineering teams, human resources, customer support, and other knowledge workers manage and grow their knowledge base.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
All the data, details and statistics that we offered in this analysis were collated from official company sites, promotional resources available online, real-life experience from real customers as well as our personal direct use of every app by a professional reviewer. We put a lot of effort to comprehensively study each app, therefore we not only analyze it internally, but we also match our observations with views of other users from the SaaS community.
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