What is better AllAnswered or ProProfs Knowledge Base? When choosing the appropriate Knowledge Management Software for your organization our recommendation is that you review the functions, prices, and other essential information concerning the product and vendor. Here, you are able to see the parallels and discrepancies between AllAnswered (overall score at 8.0 and user satisfaction at 93%) and ProProfs Knowledge Base (overall score at 8.5 and user satisfaction at 100%).
It's also possible to look at their unique details, for example functions, plans, rates, terms, etc. What is more, read the terms carefully for information on hidden costs, such as, setup fees, separate support plan, upgrade fees, cloud storage fees, and others.
We realize that not all people have enough time to examine a large number of various products, so we prepared a list of suggestions that you may find useful. Our top choices for the Knowledge Management Software category are: Zendesk, Zendesk, ServiceNow Knowledge Management.
AllAnswered seamlessly integrates with a number of business applications and tools listed below. It also offers RESTfuls APIs for custom integration.
Slack
Microsoft Teams
GitHub
Jira
Bitbucket
Draw.io
Figma
inVision
Zeplin
Google Docs, Google Sheets, Google Slides, Google Form
YouTube
Vimeo
Wistia
Spotify
Slideshare
CodePen
Pastebin
Okta
Azure Active Directory
Microsoft 365
GSuite
OneLogin
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The Patient Company, Grass Valley, AffiniPay
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
AllAnswered is an all-in-one, AI-powered knowledge management software designed to help engineering teams, human resources, customer support, and other knowledge workers manage and grow their knowledge base.
ProProfs Knowledge Base offers two packages – Business and Enterprise. Prices vary mainly based on the number of pages users get when they create their own knowledge base. Customers can also opt for monthly or annual billing.
Business
Unlimited Authors, Sites & Users
Integrations
Single Sign-On
Email and Phone Support
20 Pages – Free
40 Pages – $9/month (monthly) or $18/month (annually)
100 Pages – $40/month (monthly) or $36/month (annually)
200 Pages – $80/month (monthly) or $73/month (annually)
500 Pages – $150/month (monthly) or $137/month (annually)
1,000 Pages – $300/month (monthly) or $274/month (annually)
2,000 Pages – $500/month (monthly) or $458/month (annually)
5,000 Pages – $700/month (monthly) or $641/month (annually)
10,000 Pages – $1,000/month (monthly) or $916/month (annually)
Enterprise
All Business Plan Features
White Label
Merge Tags
Workflow Approvals
Tooltips, Lightboxes & Pop-ups
Enterprise Security
Vault
Premium Support
20 Pages – $10/month (monthly) or $9/month (annually)
40 Pages – $20/month (monthly) or $18/month (annually)
100 Pages – $50/month (monthly) or $45/month (annually)
200 Pages – $100/month (monthly) or $91/month (annually)
500 Pages – $170/month (monthly) or $155/month (annually)
1,000 Pages – $350/month (monthly) or $320/month (annually)
2,000 Pages – $600/month (monthly) or $549/month (annually)
5,000 Pages – $900/month (monthly) or $824/month (annually)
10,000 Pages – $1,300/month (monthly) or $1,191/month (annually)
ProProfs Knowledge Base supports integration with the following business systems and applications:
Zendesk
Desk.com
Freshdesk
Google Analytics
Google Fonts
Google Translate
LiveChat
Olark
SnapEngage
Wufoo
Tidio Chat
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Sony, Dell, Cisco, Harvard University, Yale University
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
ProProfs Knowledge Base is a robust, comprehensive online knowledge management solution that helps you manage and distribute employee and company knowledge. Designed to help HR professionals and managers, it allows you to build up a collective organization-wide knowledge base. The system is compatible with different file types and devices.
In the event you continue having second thoughts about which solution will perform best for your company it may be a good idea to analyze each service’s social metrics. Such metrics are quite often an indicator of how popular a given app is and how large is its online presence.For instance, if you look at AllAnswered LinkedIn profile you’ll see that they are followed by 3 users. In case of ProProfs Knowledge Base the number of followers on their LinkedIn page is 37.
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