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Compare AlertOps vs Zendesk

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better AlertOps or Zendesk? Buying the best Customer Support Software product is all about cross-checking numerous solutions and determining the top software for your specific needs. Our unique system will give you a quick look at the general rating of AlertOps and Zendesk. For general quality and performance, AlertOps scored 8.0, while Zendesk scored 9.7. On the other hand, for user satisfaction, AlertOps earned 98%, while Zendesk earned 98%.

Below it's also possible to look at their functionalities, terms, plans, etc. to see which software will be more appropriate for your situation. One key feature to check is if the application lets you to enable/disable permissions on various types of users to limit the exposure of any sensitive corporate data.

We realize that not all companies have the time to examine a large number of various solutions, so we created a list of suggestions that you may find useful. Our top choices for the IT Service Software category are: Freshservice, LiveAgent, Zendesk.

All the data, facts and experiences that we offered in this analysis were gathered from official company sites, advertising materials available online, actual experience from real users as well as our individual everyday use of every service by an expert. We put a lot of effort to comprehensively test every app, therefore we not only examine it ourselves, but we also compare our observations with experiences of other members from the B2B community.

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