Uservoice
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Customizable Incident Alerts
- Communication Channels
- Smart Routing
- Incident & Alert Escalations
- Automated Workflows
- Mobil Incident Management
- On-Call Scheduling
- Integrations
- Dashboards & Reports
- Team Management
- Enterprise Security
Pricing Info
Pricing Info
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
- Android & iOS app
- Unlimited push & email notifications
- 125 SMS or 25 Voice notifications (US/Canada)
- 75 SMS or 25 Voice notifications (International)
- Unlimited teams
- On-call schedules
- Escalations
- Open API
- Integrations with monitoring tools
- Integrations with ChatOps
- Security roles
- Incident alert prioritization & deduplication
- Rich alerts
- Alert lifecycle monitoring
- Unlimited API requests
- Support via online help center
Standard – $8/month ($5 if billed annually)
- All features in Starter Pack, Plus:
- Unlimited SMS or Voice notifications (US/Canada)
- 25 SMS or 25 Voice notifications/user/month (International)
- Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
- All features in Standard Plan, Plus:
- Unlimited SMS or Voice notifications (International)
- Heartbeat tracking
- Integrations with external & ITSM tools
- Phone number for live call routing
- Limited custom workflows
- Alert suppressions & delays
- Unified notification rules
- Flexible routing
- Custom actions
- Custom alert mapping
- Incident opt-out
- Operations dashboard
- Reports on alerts & notifications
- Reports on incident management
Enterprise – $27/month ($23 if billed annually)
- All features in Premium Plan, Plus:
- Unlimited custom security roles
- Stakeholders communication
- Unlimited custom workflows
- Flexible grouping
- Manual alerts
- Message templates
- Access to conference bridge
- 24/7 Support for critical responses
- White glove customer onboarding
- Extended proof of concept
Integrations
Integrations
AlertOps integrates with:
- Slack
- Microsoft Teams
- Zoom
- Salesforce Case Management
- Zendesk
- VMware
- StatusPage.io
- Terraform Cloud
- Pipedrive
- SolarWinds
- Spiceworks
- Splunk
- GitLab
- GitHub
- FreshDesk
- FreshService
- Nagios
- Jira
- Jenkins
- ConnectWise Manage
- Confluence
- Bitbucket
- AWS CloudWatch
- AppDynamics
- BigPanda
- Manage Engine Service Desk Plus
- Microsoft Azure
- Google StackDriver
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
The University of Memphis, Intel, Sanofi
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
Company Email
sales@alertops.com
Contact No.
Company's Address
AlertOps Technology
125 Fairfield Way #330, Bloomingdale, Illinois, 60108
USA
AlertOps Comparisons
Popular AlertOps Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Feedback Analytics
- In-depth & Actionable Customer Feedback
- Embedded directly in your web or mobile app
- Custom Design
- Single Sign On
- Feedback Forums
- Instant Answers
- Embeddable widgets
- Customer Satisfaction Analytics
- iOS & Android SDKs
- User Analytics
- Domain Aliasing
- SSL Encryption
- Several types of moderation
Pricing Info
There are various packages available. You need to get in touch with the vendor for the most up-to-date and suitable plan for you.
Integrations
- Marketo
- Yammer
- SalesForce
- Zapier
- Sugar CRM
- Sent.ly
- Crittercism
- Wordpress
- Microsoft Dynamics CRM
- Zopim
- Flowdock
- Snap Engage
- Campfire
- Hively
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
PiCollage, Bing Ads, Full Contact
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Join the 160,000+ organizations in over 170 countries that have found a better way to listen to their users’ voices.
Company Email
Contact No.
Company's Address
121 2nd St, Fl 4, San Francisco, CA 94105
Uservoice Comparisons
Popular Uservoice Alternatives
It may not always be enough to just compare AlertOps and Uservoice against one another. Even though reliable tools, cost and customer experience are all crucial and should be included when making a final choice, you should also check out the recognition and awards claimed by each app. In many cases a less popular service may turn out to be a good choice that was a winner of many B2B awards such as our Great User Experience Award which reveals that despite lesser market presence it’s a significant contender to the software that rule the market.
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