What is better AlertOps or Pipedrive? We are here to streamline the cumbersome process of comparing Customer Support Software products for you. For example, on this page you can look at the overall performance of AlertOps (8.0) and compare it with the overall performance of Pipedrive (9.4). You may also match their overall user satisfaction rating: AlertOps (98%) vs. Pipedrive (100%).
Likewise, you can read their capabilities carefully to determine which product can better deal with your company’s requirements. Generally, any business solution should allow you to quickly see the big picture, all the while giving you easy access to the details.
At this time, the most popular solutions in our IT Service Software category are: LiveAgent, Zendesk, Freshservice.
AlertOps offers several plans for users to choose from, including an enterprise pricing plan that gives you access to all of the features of the incident management and response solution. Here are the details:
Starter Pack – $0
Android & iOS app
Unlimited push & email notifications
125 SMS or 25 Voice notifications (US/Canada)
75 SMS or 25 Voice notifications (International)
Unlimited teams
On-call schedules
Escalations
Open API
Integrations with monitoring tools
Integrations with ChatOps
Security roles
Incident alert prioritization & deduplication
Rich alerts
Alert lifecycle monitoring
Unlimited API requests
Support via online help center
Standard – $8/month ($5 if billed annually)
All features in Starter Pack, Plus:
Unlimited SMS or Voice notifications (US/Canada)
25 SMS or 25 Voice notifications/user/month (International)
Support via online help center, email, & chat
Premium – $18/month ($15 if billed annually)
All features in Standard Plan, Plus:
Unlimited SMS or Voice notifications (International)
AlertOps is an incident management solution that provides ITOps, DevOps, SecOps, amd IT helpdesk teams with an efficient and effective way to monitor, analyze, and resolve critical and complex IT events and issues.
Pipedrive is the winner of our Expert's Choice Award. It is a personal sales manager for small, medium-sized, and large businesses that lets you close more deals and improve sales. Built by both salespeople and web developers, it is a practical easy-to-use tool that people with varying tech-savviness can instantly use.
In the event you continue having doubts about which service will perform best in your case it may be a sound idea to check out each service’s social metrics. Such metrics are quite often an indicator of how popular a given solution is and how large is its online presence.For example, if you check AlertOps LinkedIn profile you’ll learn that they are followed by 925 users. In case of Pipedrive the number of followers on their LinkedIn page is 52785.
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