What is better Agiloft Agile Service Desk Suite or NetSupport DNA? Finding the appropriate IT Asset Management Software product is as straightforward as contrasting the solid and weaker functions and terms offered by Agiloft Agile Service Desk Suite and NetSupport DNA. Here you can also match their overall scores: 8.8 for Agiloft Agile Service Desk Suite vs. 7.5 for NetSupport DNA. Or you can verify their general user satisfaction rating, 91% for Agiloft Agile Service Desk Suite vs. 100% for NetSupport DNA.
We suggest that you spend some time to review their differences and decide which one is the better option for your company. Likewise, don’t forget to take into account your company’s or industry’s special situation, for instance, a multilingual app for a global company or a mobile app to help you work on the go.
We did our best to prepare reviews of all popular IT Asset Management Software solutions that you can find on the market, but among them these three caught our special attention: monday.com, ServiceNow Asset Management, Salesforce Service Cloud.
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
Up to 5 Power Users
Up to 5 End Users
Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
All Free Features
5 Minimum Power Users
Timer-Based Rules/5-Minute Intervals
Support Portal
Phone Support
Professional Unlimited – $65.00/license/month
All Professional Features
Multi-Language Support
Unlimited End Users
Customer Portals
Employee Portals
Enterprise – $95.00/license/month
All Professional Unlimited Features
Web Services API
REST API
Python Scripting
Perl Scripting
JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
NetSupport DNA is an industry-leading and award-winning software. It has a free trial that can be downloaded from the website. Pricing is variable as the product has volume pricing tiers and licenses can be acquired after a one-off payment. Interested organizations can get in touch with a local NetSupport partner.
You don’t want only a broad set of useful tools and adjustable pricing packages from a popular IT Asset Management Software. Almost as significant as key features is a trustworthy customer support. You want to make sure that in a situation where you have any questions about Agiloft Agile Service Desk Suite or NetSupport DNA, or you struggle with some problems, or perhaps you’ll want to ask for a certain revision or functionality useful to your business you can count on a responsive and helpful customer support. See if solutions such as phone support, tickets or live chat are provided. Additionally, it’s a big plus if you can benefit from individual training or at least a knowledge base you can use.
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