What is better Agiloft Agile Service Desk Suite or Salesforce Service Cloud? If you wish for a reliable IT Asset Management Software product for your company you have to invest time and compare a wide range of solutions. It doesn’t have to be difficult, and can be as easy as matching their functionalities in a table like the one below. You will also get a brief idea how each product operates. For example, on this page you can check Agiloft Agile Service Desk Suite’s overall score of 8.8 and compare it against Salesforce Service Cloud’s score of 9.6; or Agiloft Agile Service Desk Suite’s user satisfaction level at 91% versus Salesforce Service Cloud’s 97% satisfaction score.
The comparison will allow you to spot the pros and cons of each program, and make up your mind on which matches your requirements better. Beyond the robust features, the software which is simple and intuitive is always the better product.
Our team put a lot of effort to review all popular IT Asset Management Software products that you can find out there, but among them these three deserved our special attention: Salesforce Service Cloud, ServiceNow Asset Management, monday.com.
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
Up to 5 Power Users
Up to 5 End Users
Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
All Free Features
5 Minimum Power Users
Timer-Based Rules/5-Minute Intervals
Support Portal
Phone Support
Professional Unlimited – $65.00/license/month
All Professional Features
Multi-Language Support
Unlimited End Users
Customer Portals
Employee Portals
Enterprise – $95.00/license/month
All Professional Unlimited Features
Web Services API
REST API
Python Scripting
Perl Scripting
JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Salesforce Service Cloud supports integrations with the following business systems, applications and services:
Autotask
ConnectWise
JIRA
Salesforce Service Cloud
ServiceNow
Zendesk
Oracle Service Cloud
Freshdesk
Freshservice
Desk.com
Help Scout
Cherwell Software
Wrike
SugarCRM
Microsoft Dynamics CRM
Zoho CRM
Netsuite
Autotask
Close.io
ConnectWie
Infusionsoft
Pipedrive
HubSpot CRM
Oracle Sales Cloud
Base CRM
CustomerGauge
Act! Essentials
Sap Hybrid Cloud for Customers
Sage CRM
Bullhorn
Maximizer CRM
Insightly
Microsoft Dynamics GP
Microsoft Dynamics AX
QuickBooks
Freshbooks
Taxify
Sage Intacct
Sage 200
Tipalti
Plaid
Shopify
Volusion
Ecwid
Bigcommerce
Magento
Etsy
Woocommerce
Weebly
SAPAnywhere
Epages
Oracle Eloqua
Marketo
HubSpot Marketing
Act-On
MailChimp
Mailjet
Allbound
Autopilot
Constant Contact
Kissmetrics
Facebook Lead Ads
Campaign Monitor
iContact
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Stanley Black & Decker, Sprouts, Coca-Cola, Activision, Spotify, Aldo
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A cloud-hosted customer service platform designed to allow faster, smarter case resolution. By providing a 360-degree view of each customer, this IT asset management solution enables businesses to quickly resolve issues, thereby driving better user experience and higher customer satisfaction.
Please keep in mind that even though both Agiloft Agile Service Desk Suite and Salesforce Service Cloud may have a reliable range of features each solution may be aimed at a different company size. If you are comparing features you may want to focus on a business type they are meant for. Specific elements may scale up effectively for large enterprises but if you run a small or mid-sized company it’s frequently better to stay away from paying for customized features that you might never use.
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