Samanage

NOAWARDS
YET
Pricing:
Starting from $45
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Self-Service Portal
- Integrated Live Chat
- Customizable End User Interface
- Escalation Rules
- Workflows & Templates
- Graphical Workflow Editor
- Granular Permission Controls
- Management Dashboards
- Graphical Charts & Reports
- Integrated Customer Surveys
- Internal Help Desk
- Full Historical Audit
- Automatic License Alerts
- Single Sign-On
- APIs & Integrations
- Ticketing System Integration
- Barcode Scanner Integration
- Email & SMS Integration
- Calendar Integration
- RMA Management
- Repair Tracking
- Parts Ordering
- Windows Management Instrumentation
- ITIL & ITSM
Pricing Info
Pricing Info
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
- Up to 5 Power Users
- Up to 5 End Users
- Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
- All Free Features
- 5 Minimum Power Users
- Timer-Based Rules/5-Minute Intervals
- Support Portal
- Phone Support
Professional Unlimited – $65.00/license/month
- All Professional Features
- Multi-Language Support
- Unlimited End Users
- Customer Portals
- Employee Portals
Enterprise – $95.00/license/month
- All Professional Unlimited Features
- Web Services API
- REST API
- Python Scripting
- Perl Scripting
- JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Integrations
Integrations
Agisoft provides power users with tools they need to extend the capabilities of Agile Service Desk Suite via scripting, API, and JSON.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
U.S. Air Force, Chevron Corporation, Verizon Wireless
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A host of integrated service desk tools for efficient and alert operations.
Company Email
info@agiloft.com
Contact No.
Company's Address
Agiloft Inc.
460 Seaport Court, Suite 200
Redwood City, CA 94063
USA
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- IT Service Desk
- Contracts & Licenses
- Knowledge Base
- IT Asset Management
- Self-service Portal
- Risk Detection
- Problems & Changes
- IT Service Catalog
- SLA Management
- Reports and API
- Mobile Access
- Integrations Suite
- Tailored dashboard
- Risks tab
- Built-in best practices
- Automatic classification
- Warranty sync
- Drag & drop setup
- QR Audit tool
- Invisible patches
- Crowdsource printers
- No-regrets undo
- Fewer clicks
- Snapshot view
- Always current
Pricing Info
The vendor offers subscription plans on by quote basis. The exact price will depend on the number of agents (ticketing) and devices (asset management) your will need. This allows Samanage to tailor their pricing to your individual needs and ensure you won’t be overpaying for elements you don’t need. It’s also possible to get rates for unlimited assets and agents if you want.
If you want to learn more about their enterprise pricing you can easily request a quote here. There is also a great Samanage 14-day free trial available that should give you a good firsthand impression of the software’s capabilities.
Available pricing plans include:
- IT Service Desk
- IT Asset Management
- Integrated IT Solution
Integrations
- Google Apps
- Zapier
- Zendesk
- Citrix GoToAssist Remote Support
- Okta
- OneLogin
- CA SiteMinder and CA CloudMinder
- Samanage on-premise or cloud REST API
- QR and barcodes
- Jira
- LogMeIn
- Centrify
- Salesforce
- Dropbox
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Samanage is a cloud-based IT service desk and asset management service that helps you to keep a tighter tab on things.
Company Email
support@samanage.com
Contact No.
Company's Address
117 Edinburgh South
Suite 100, Cary NC 27511
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You should keep in mind that while both Agiloft Agile Service Desk Suite and Samanage may have an excellent range of features every solution could be created for a different company size. If you are analyzing various solutions you may want to focus on a business type they are catering to. Certain features may scale up efficiently for large enterprises but if you have a small or mid-sized business it’s often better to stay away from paying for customized functionalities that you might never use.
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