What is better Agiloft Agile Service Desk Suite or NinjaOne (Formerly NinjaRMM)? A good way to find the appropriate IT Asset Management Software product for your company is to cross-check the solutions against each other. Here you can compare Agiloft Agile Service Desk Suite and NinjaOne (Formerly NinjaRMM) and see their features compared contrastively to help you decide on which one is the more effective product.
Also, you can review their overall ratings, for instance: overall score (Agiloft Agile Service Desk Suite: 8.8 vs. NinjaOne (Formerly NinjaRMM): 8.6) and user satisfaction (Agiloft Agile Service Desk Suite: 91% vs. NinjaOne (Formerly NinjaRMM): 93%). Check their distinctive features and similarities and find out which one outperforms the other. Similarly think about your company tomorrow; will your business outgrow the app in the next 3-5 years?
We know that not all companies have enough time to try out a large number of different solutions, so we prepared a list of recommendations that you may find useful. Our top selections for the IT Asset Management Software category are: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
Up to 5 Power Users
Up to 5 End Users
Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
All Free Features
5 Minimum Power Users
Timer-Based Rules/5-Minute Intervals
Support Portal
Phone Support
Professional Unlimited – $65.00/license/month
All Professional Features
Multi-Language Support
Unlimited End Users
Customer Portals
Employee Portals
Enterprise – $95.00/license/month
All Professional Unlimited Features
Web Services API
REST API
Python Scripting
Perl Scripting
JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
NinjaOne unifies IT to simplify work for 35,000+ customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience to work faster, smarter, and easier while IT teams modernize and improve efficiency.
When you select a app that you think will be an actual asset for your company you shouldn’t only limit yourself to what reviewers have to say about it. Quite frequently individual experience with the app will vary, depending on specific preferences and requirements. This is why in our reviews we also offer our User Satisfaction Rating for each app to give you an immediate overview of how actual users of Agiloft Agile Service Desk Suite and NinjaOne (Formerly NinjaRMM) rate their experience with the product. Our system is built around detailed analysis of product appearances on other websites, social networks and blogs, so you are going to obtain a complete and credible picture of what other customers think about each solution. In this case Agiloft Agile Service Desk Suite got a total satisfaction rating at 91% while for NinjaOne (Formerly NinjaRMM) 93% of users claim they had an enjoyable experience with it.
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