What is better Agiloft Agile Service Desk Suite or SysAid? Comparing products to find the best IT Asset Management Software need not be hard. On our review platform, it is possible to match Agiloft Agile Service Desk Suite and SysAid and quickly evaluate their varying features. We allow you to check their functions, supported devices, customer support, pricing rates, terms, and much more.
You may also compare their overall score (8.8 for Agiloft Agile Service Desk Suite vs. 9.2 for SysAid) and overall customer satisfaction level (91% for Agiloft Agile Service Desk Suite vs. 98% for SysAid). Take your time and review your leading choices and discover which one is best for your company. Similarly, you have to consider the vendor’s credibility; are they reliable and will they still be around in the future?
Users who are pressed for time or would like to get a IT Asset Management Software suggestion from our team might want to try out these top choices for this year: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
Up to 5 Power Users
Up to 5 End Users
Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
All Free Features
5 Minimum Power Users
Timer-Based Rules/5-Minute Intervals
Support Portal
Phone Support
Professional Unlimited – $65.00/license/month
All Professional Features
Multi-Language Support
Unlimited End Users
Customer Portals
Employee Portals
Enterprise – $95.00/license/month
All Professional Unlimited Features
Web Services API
REST API
Python Scripting
Perl Scripting
JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
Almost as crucial as features and client support responsiveness are pricing plans made available by Agiloft Agile Service Desk Suite and SysAid. While pricing should not be the only factor it’s definitely a key thing to consider. You should count on a flexible pricing package that can be matched with your business size and easily scaled up if your team grows. Make sure you don’t pick plans that include extra functionalities that you won’t use and always make an effort to get in touch with the vendor directly as enterprises can often benefit from more affordable prices. You should also try out a free trial or demo of each software to spend at least some time on actual work with the system. It’s a valuable experience that doesn’t ask you to spend any money and provides you with a reliable overview of what it’s like to work with Agiloft Agile Service Desk Suite and SysAid.
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