What is better Agiloft Agile Service Desk Suite or SysAid? You have such a huge number of IT Asset Management Software alternatives in today’s state of that industry that picking the right product is often confusing. On our comparison page, it is simple to review the functions, stipulations, available plans, and more details of Agiloft Agile Service Desk Suite and SysAid.
You can also check their score (8.8 for Agiloft Agile Service Desk Suite vs. 9.2 for SysAid) and user satisfaction level (91% for Agiloft Agile Service Desk Suite vs. 98% for SysAid). The scores and ratings provide you with a general idea how both of these software products perform. Additionally, check if the application can integrate with the company’s current business apps to promote greater productivity.
Those of you who want to save some time or would like to get a IT Asset Management Software advice from our experts might want to try out these top choices for this year: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
Agiloft offers the following SMB and enterprise pricing packages for users to choose from. Give the details a look, and select the best plan for your business.
Free – Free
Up to 5 Power Users
Up to 5 End Users
Timer-Based Rules/48-Hour Intervals
Professional – $45.00/license/month
All Free Features
5 Minimum Power Users
Timer-Based Rules/5-Minute Intervals
Support Portal
Phone Support
Professional Unlimited – $65.00/license/month
All Professional Features
Multi-Language Support
Unlimited End Users
Customer Portals
Employee Portals
Enterprise – $95.00/license/month
All Professional Unlimited Features
Web Services API
REST API
Python Scripting
Perl Scripting
JSON Integration
Prices indicated above are based on annual contracts. Agiloft also offers floating contracts. For more details, get in touch with sales by phone, email, or web form.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
You shouldn’t count on only a wide range of functionalities and flexible pricing packages from a credible IT Asset Management Software. Almost as crucial as main features is a quality customer support. You want to ensure that when you have any questions about Agiloft Agile Service Desk Suite or SysAid, or you run into a problem, or perhaps you’ll want to request a specific revision or functionality useful to your business you can trust in a responsive and helpful customer support. See whether options such as phone support, tickets or live chat are offered. Additionally, it’s a significant advantage if you are able to benefit from individual training or at least an FAQ you can use.
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