What is better NetSupport DNA or NinjaOne (Formerly NinjaRMM)? You have such a huge number of IT Asset Management Software choices in today’s state of that industry that deciding on the best product may be overwhelming. On our comparison page, we let you assess the features, pricing terms, available plans, and more details of NetSupport DNA and NinjaOne (Formerly NinjaRMM).
It’s also possible to check their score (7.5 for NetSupport DNA vs. 8.6 for NinjaOne (Formerly NinjaRMM)) and user satisfaction level (100% for NetSupport DNA vs. 93% for NinjaOne (Formerly NinjaRMM)). The scores and ratings give you an overall idea how both these software products perform. In addition, find out if the application can integrate with the company’s current business apps to ensure greater productivity.
As of now, the most significant services in our IT Asset Management Software category are: Salesforce Service Cloud, monday.com, ServiceNow Asset Management.
NetSupport DNA is an industry-leading and award-winning software. It has a free trial that can be downloaded from the website. Pricing is variable as the product has volume pricing tiers and licenses can be acquired after a one-off payment. Interested organizations can get in touch with a local NetSupport partner.
NinjaOne is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay month-to-month for the number of devices you monitor. With NinjaOne, IT teams can manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one:
Windows, Mac, VMWare and cloud monitoring and alerting
Remote management tools
OS and third-party application patch management
IT automation and scripting
custom branding
reporting
mobile app (iOS and Android)
API access
Flexible billing
Free concierge onboarding
Free training
Local support
Ninja + Remote Access + Antivirus
Everything in Ninja
One-click TeamViewer or Splashtop remote access + cloud RDP (Windows)
Integrated Bitdefender or webroot antivirus protection
NinjaOne integrates with the following business systems and applications:
Accelo
Autotask PSA
Bitdefender Gravity/Zone
BrightGauge
CloudBlue PSA
Computicate PSA
ConnectWise Control
ConnectWise Manage
HaloPSA
HarmonyPSA
IT Portal
IT Boost
IT Glue
Liongard
MSP360 Managed Backup
Malwarebytes Endpoint Protection
Narmada
N-able Passportal
PROMYS
OpenDNS
PageDuty
Passportal
RepairShopr
ScalePad
SherpaDesk
StorageCraft Cloud Backup
Slack
Splashtop Remote Support
TeamViewer
Webroot Business Endpoint Protection
Hyper V
VM ware
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Mitchell and Company, SidNetworks, Status Pros
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
An IT service management software that offers a comprehensive IT monitoring and remote management toolset. Ideal for IT professionals and managed service providers, NinjaRMM provides all the essential tools you need for endpoint management, from integrated remote control and remote software deployment to automated configuration management.
You shouldn’t count on only a broad set of features and adjustable pricing from a popular IT Asset Management Software. Almost as essential as core features is a top-notch customer support. You want to make sure that when you have any questions about NetSupport DNA or NinjaOne (Formerly NinjaRMM), or you struggle with some problems, or maybe you’ll want to request a certain revision or feature beneficial to your company you can count on a responsive and helpful customer support. See if options such as phone support, tickets or live chat are provided. Additionally, it’s a significant advantage if you are able to benefit from individual training or at least a knowledge base you can use.
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