What is better NetSupport DNA or SysAid? Getting the appropriate IT Asset Management Software product is as easy as assessing the strong and weak functions and terms offered by NetSupport DNA and SysAid. Here it's also possible to match their total scores: 7.5 for NetSupport DNA vs. 9.2 for SysAid. Or you can verify their general user satisfaction rating, 100% for NetSupport DNA vs. 98% for SysAid.
We suggest that you spend some time to analyze their specific functions and figure out which one is the better option for your company. What’s more bear in mind to consider your company’s or industry’s special circumstances, such as, a multilingual solution for a global team or a mobile app to help you work in the field.
We realize that not all companies have the time to examine a large number of different solutions, so we came up with a list of recommendations that you may find useful. Our top selections for the IT Asset Management Software category are: ServiceNow Asset Management, monday.com, Salesforce Service Cloud.
NetSupport DNA is an industry-leading and award-winning software. It has a free trial that can be downloaded from the website. Pricing is variable as the product has volume pricing tiers and licenses can be acquired after a one-off payment. Interested organizations can get in touch with a local NetSupport partner.
Once integrated, you’ll benefit from extended capabilities from within SysAid.
BI Analytics, powered by Qlik
TeamViewer for a robust remote control solution
GFI Software for superior patch management capabilities.
Automate Joe is SysAid’s built-in service orchestration engine, powered by CA Automic
In addition, SysAid offers 3rd party integrations with leading software applications and services, like Jira Software, Slack, Skype, Salesforce, Trello, and many more.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Coca Cola, Panasonic, Adobe, Lufthansa, LG
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Combining the functionalities of help desk and management tools, SysAid won our Expert's Choice Award. It is a feature-rich, easily configurable, and highly scalable help desk solution targeted at large businesses. It supports iOS and Android-based mobile devices, making the platform accessible to users anytime, anywhere.
No IT Asset Management Software will be perfect enough to cover all the requirements of a business. Though main features of NetSupport DNA and SysAid should matter you should also thoroughly explore the integrations provided by a given product. Quote frequently your team will already be working with other types of SaaS software in your company and it’s definitely better to opt for solutions that integrate well with each other. That way you will be able to guarantee an effortless transfer of data between your teams and services, which can significantly reduce time wasted on migrating between one app and the other.
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