What is better Zendesk Chat or xSellco Helpdesk? It’s easy to our scoring system to provide you with a general idea which Customer Support Software product is better for your company. For overall product quality, Zendesk Chat received 8.5 points, while xSellco Helpdesk received 8.8 points. At the same time, for user satisfaction, Zendesk Chat scored 100%, while xSellco Helpdesk scored 100%.
Specifics of their characteristics, tools, supported platforms, customer support, plus more are provided below to help you get a more precise review. Keep in mind to purchase only the tools your company needs so you don’t waste money for features that you won’t be using.
Our experts made sure to review all popular Customer Support Software services offered on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.
xSellco Helpdesk allows you to seamlessly manage your customer support across the following channels, in one place:
Amazon
eBay
Shopify
WooCommerce
BigCommerce
Magento
Prestashop
Bonanza
Sears
Tesco
Allegro
Facebook
Twitter
Fnac
Mirakl
Walmart
Newegg
Priceminister
CDiscount
Linnworks
Channeladvisor
Brightpearl
Skubana
Veeqo
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Shark, Suzuki, Lighting Supply Group, MicksGarage
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A popular help desk system for ecommerce businesses from various scales, which they can use to manage contact and solve tickets via several online channels.
If you research various Customer Support Software solutions you shouldn’t simply study their features list and offered pricing plans. Consider that the product should be meeting your standards and team so the more flexible their offer the better. Find our what OSes are supported by Zendesk Chat and xSellco Helpdesk and ensure you will obtain mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this could be a key element for many businesses.
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