What is better Zoho Wiki or LiveOps? There are numerous Customer Support Software products out there these days. The best way to find out which app fits your needs best is to examine them side by side. For instance, here you can examine Zoho Wiki and LiveOps for their overall score (8.3 vs. 7.1, respectively) or their user satisfaction rating (100% vs. 99%, respectively).
You can also compare their individual modules and pricing conditions along with other helpful details below. When matching products make sure to examine their corresponding capabilities and mark their distinctive elements to obtain a clearer picture of both deals. Likewise, keep in mind to evaluate other features like security, backup, ease-of-use, and helpdesk support.
In the event you need to quickly locate the more reliable Customer Support Software according to our review team we advise you try out the following solutions: Freshdesk Omni, Zendesk, Freshdesk.
Zoho Wiki integrates with the whole Zoho Business Suite.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Web-hosted wiki platform that provides business owners with a ready-made platform for sharing critical content. This is a tool best used to foster knowledge creation and collaboration within an organization. Zoho Wiki is easy to use and is collaborative at the get-go. It is also equipped with administration options to enforce orderly work structure.
Whether you’re using Microsoft Dynamics, Salesforce, or another CRM solution, LiveOps has got you covered. LiveOps CRM Integrations offer advanced capabilities including computer telephony integration (CTI), embedded phone panel, real-time screen pop and more to boost your contact center productivity.
Platform APIs
Open and standards-based APIs enable you to extend the functionality and control of LiveOps. Create custom integrations or develop your own tools. With more than 15 APIs to choose from, you can integrate to a WFM system or even craft a new single-view dashboard for your contact center.
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Aegon, Salesforce.com, Kodak, Coca Cola, Pizza Hut
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
LiveOps supports Voice, chat, email, SMS, Twitter, and Facebook and offers an integrated customer interaction database.
When you test various Customer Support Software solutions you shouldn’t simply analyze their list of features and provided pricing packages. Keep in mind the app must be matching your standards and business so the more flexible their offer the better. Explore which systems are supported by Zoho Wiki and LiveOps and ensure you will get mobile support for whatever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, because this may be a key element for many companies.
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