What is better Zoho Assist or VIZOR? Finding the suitable Customer Support Software product is as easy as comparing the strong and weak functions and terms offered by Zoho Assist and VIZOR. Here it's also possible to match their total scores: 8.5 for Zoho Assist vs. 8.0 for VIZOR. Or you can look at their general user satisfaction rating, 98% for Zoho Assist vs. 98% for VIZOR.
We suggest that you put some effort and study their unique features and figure out which one is the better alternative for your company. Moreover. bear in mind to factor in your company’s or industry’s special situation, for example, a multilingual solution for a global staff or a mobile version to help you work on the go.
As of now, the leading products in our Customer Support Software category are: Freshdesk Omni, Freshdesk, Zendesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
VIZOR offers basic and enterprise pricing options that vary according to cloud-based and on-premise services, the number of employees and integrations.
If you continue having doubts about which software will work best for your company it might be a sound idea to analyze each service’s social metrics. Such metrics are frequently an indicator of how popular a given service is and how large is its online presence.For example, if you look at Zoho Assist LinkedIn page you’ll see that they are followed by 37536 users. In case of VIZOR the amount of followers on their LinkedIn page is 20.
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