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Compare Zoho Assist vs LiveChat

SCORES FEATURES PRICING PRICING MODEL INTEGRATIONS

What is better Zoho Assist or LiveChat? If you wish for an effective Customer Support Software product for your organization you have to take time to compare a wide range of alternatives. It doesn’t have to be complex, and can be as simple as matching their functions in a table like the one below. You will also get a quick idea how each product functions. For example, on this page you can check Zoho Assist’s overall score of 8.5 and compare it against LiveChat’s score of 9.0; or Zoho Assist’s user satisfaction level at 98% versus LiveChat’s 96% satisfaction score.

The assessment will allow you to see the strengths and weaknesses of each program, and decide which one matches your requirements better. On top of the main features, the solution that’s simple to grasp and use is always the better choice.

We did our best to prepare reviews of all popular Customer Support Software services that you can find on the market, but among them these three caught our special attention: Freshdesk, Zendesk, Freshdesk Omni.

Almost as essential as functionalities and client support level are pricing options made available by Zoho Assist and LiveChat. Although cost should not be a deciding aspect it’s definitely a significant thing to consider. You should try to find a flexible pricing plan that can be adjusted to your company size and easily scaled up every time your business develops. Be sure that you don’t opt for packages that have advanced functionalities that you won’t find useful and always make an effort to get in touch with the vendor directly as enterprises can often benefit from more affordable prices. You should also try out a free trial or demo of every product to spend at least some time on actual work with the system. It’s a useful experience that doesn’t need you to pay any money and provides you with a practical overview of what it’s like to work with Zoho Assist and LiveChat.

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