Zoho Assist
vsvcita
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unattended access
- Web-based technical console
- Two-way screen sharing
- File-transfer
- Multi-monitor navigation
- Reboot and Reconnect
- Send Ctrl+Alt+Del
- UAC compatibility
- Clipboard sharing
- Instant chat
- Mac support
- Support and operating system
- SSL and 128-bit AES encryption
- Customer widgets
- Reports
Pricing Info
Pricing Info
Zoho Assist has three plans in their offer.
Lifetime free plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Remote Support
Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable
- Inclusive of all Free Features
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- ZenDesk Integration
- 2 Concurrent Sessions
Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable
- Inclusive of All Standard Features
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Two-way Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- Customer Widget
- 4 Concurrent Sessions
Unattended Access
Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable
- Computer Grouping
- Group permissions
- Deployment
- Wake on LAN
- Session Notes
- File Transfer
- Rebranding
- Remote Power Options
- Session Confirmation
- Mobile Apps (iOS, Android)
- Unlimited Technicians
- Advanced Reports
Integrations
Integrations
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
- Salesforce
- Bitium
- BigCommerce
- WordPress
- Freshdesk
- Google Analytics
- Highrise CRM
- Microsoft Dynamics CRM
- JIRA
- Drupal
- Desk.com
- Zapier
- MailChimp
- Zendesk
- Shopify
- Magento
- Sugar CRM
- Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Company Email
sales@zohocorp.com
Contact No.
Company's Address
Zoho Assist Comparisons
Popular Zoho Assist Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Be in sync with your phone and calendar
- Built-in appointment scheduling and services menu
- Client interactions management
- Contact form Facebook plugin
- Customizable forms, and styles text and fields
- Forms for any web platform
- HTML contact form generator
- Manage your calendar on any device
- Minimize “no shows”, simplify rescheduling
- Perfect fit to Facebook, mobile, and websites
- Predefined services and meeting options
- Proactive contact form choices for your website
- Reminders, email confirmation, and autoresponder
- Schedule with multiple employees
- Secure an online payment upfront
- Self-service appointment scheduling for your clients
- CRM
- Email and SMS marketing
- Invoicing
- Client portal
Pricing Info
vcita offers 3 plans as well as a 14-day free trial.
Essentials – $19/month ($29/month when billed monthly)
- Online scheduling plan: $12/Month
- All Free features, plus:
- Online appointment booking & event registration
- Online payments
- 1,000 clients
- Email support
- Single user
Business – $45/month ($59/month when billed monthly)
- All Essentials features, plus:
- Email marketing and SMS campaigns
- Coupons
- Client text messages (SMS)
- Client tags & follow-ups
- 3rd party integrations & analytics
- 5,000 clients
- Free onboarding session, email & phone support
Platinum Solo- $75/month ($99/month when billed monthly)
- All Business features, plus:
- Auto-assign rules
- Custom email & SMS notifications per service
- Set your own LiveSite domain
- Unlimited clients
- Free onboarding session, priority support
Platinum 2 to 4 staff members – $91/month ($119/month when billed monthly)
- All Business features, plus:
- Staff roles & permissions
- Auto-assign rules
- Custom email & SMS notifications per service
- Set your own LiveSite domain
- Unlimited clients
- Free onboarding session, priority support
Integrations
vcita supports the following integrations:
- Wix
- Weebly
- WordPress
- Duda
- Square
- Drupal
- Gmail
- Google Calendar
- Constant Contact
- Mailchimp
- PayPal
- Stripe
- Zapier
- Quickbooks
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Silicon Valley Research Group, Landmark Tax Group, MDV Custom Cakes
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A multi-featured customer service and business management software for service providers and professionals such as consultants, accountants, lawyers, and others. This solution utilizes essential tools to manage everyday tasks such as calendar and online scheduling, email and SMS marketing, client portal and management, lead generation, and billing and invoicing.
Company Email
Contact No.
Company's Address
10777 Main Street
Suite 203
Bellevue, WA 98004
vcita Comparisons
Popular vcita Alternatives
Both Zoho Assist and vcita were evaluated by a panel of reliable B2B experts who carried out a thorough analysis of all core elements of every service. Their final rating was prepared by means of unique SmartScore algorithm which gives a separate partial score to every factor including: main features, customer support, mobile device support, security, user satisfaction and reviews in other media. Here at FinancesOnline we know useful features are not the only factor essential to a company so we do our best to pay attention to all sides of a solution prior to giving it a final rating.
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