What is better Zoho Assist or iperceptions? There are numerous Customer Support Software products in the market right now. The best way to find out which one fits your needs best is to check them side by side. As an example, here you can examine Zoho Assist and iperceptions for their overall score (8.5 vs. 7.3, respectively) or their user satisfaction rating (98% vs. N/A%, respectively).
It’s also possible to check their functions and pricing terms along with other useful facts below. When matching products make sure you compare their corresponding advantages and mark their distinctive elements to get a clearer picture of both deals. What is more keep in mind to evaluate other issues including security, backup, usability, and helpdesk support.
In the event you want to quickly locate the top Customer Support Software according to our experts we suggest you try out these solutions: Freshdesk, Freshdesk Omni, Zendesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
iperceptions supports integrations with the following business systems and applications:
Google Analytics
Tealeaf
ClickTale
Adobe Analytics
Omniture Site Catalyst
Sitecore
Coremetrics
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Chrysler, Comcast, COX, Hasbro, Hyundai
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
iperceptions is reimagining digital customer research by evolving digital analytics, enriching marketing technologies and personalizing experiences in real-time.
When you pick a app that you believe will be an actual asset for your company you shouldn’t simply limit yourself to what experts have to say about it. In many cases individual experience with the app will vary, depending on specific preferences and work processes. That’s why in our reviews we also offer our User Satisfaction Rating for every app to give you a quick impression of how real users of Zoho Assist and iperceptions rate their experience with the product. Our algorithm is based on complex analysis of product appearances on other sites, social media as well as blogs, so you will receive a complete and reliable overview of what other customers think about every service. In this case Zoho Assist got a total satisfaction rating at 98% while for iperceptions N/A% of people express they had a positive experience with it.
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