What is better Zoho Assist or Gigya? Assessing products to find the best Customer Support Software doesn't have to be difficult. On our review platform, we enable you to match Zoho Assist and Gigya and quickly analyze their distinct features. We allow you to take a look at their features, supported devices, level of support, pricing, terms, and much more.
It's also possible to compare their overall score (8.5 for Zoho Assist vs. 7.5 for Gigya) and overall customer satisfaction level (98% for Zoho Assist vs. 97% for Gigya). Devote time to compare your leading alternatives and see which one is best for your company. You should also assess the vendor’s business viability; can you count on them and will they still be around in the future?
Our team put a lot of effort to prepare reviews of all popular Customer Support Software services offered on the market, but among them these three caught our special attention: Zendesk, Freshdesk Omni, Freshdesk.
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
Salesforce
Bitium
BigCommerce
WordPress
Facebook
Twitter
Freshdesk
Google Analytics
Highrise CRM
Microsoft Dynamics CRM
JIRA
Drupal
Desk.com
Zapier
MailChimp
Zendesk
Shopify
Magento
Sugar CRM
Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
To implement Gigya’s entire platform including identity storage the cost will be around $45,000-$50,000 per year. Talk to the vendor and inform them which pieces of the platform are important for you and work out pricing from there.
When you select a service that you believe will be an actual asset for your business you shouldn’t only focus on what experts have to say about it. Quite frequently individual experience with the software may be different, depending on specific preferences and requirements. That’s the reason why in our reviews we also give our User Satisfaction Rating for every service to give you a reliable impression of how actual users of Zoho Assist and Gigya evaluate their contact with the solution. Our system is based on detailed analysis of product mentions on other sites, social networks and blogs, so you will get a full and credible picture of what other people think about each software. In this example Zoho Assist has a total satisfaction rating at 98% while for Gigya 97% of users express they had an enjoyable experience with it.
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