Zoho Assist
vsBigin
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Unattended access
- Web-based technical console
- Two-way screen sharing
- File-transfer
- Multi-monitor navigation
- Reboot and Reconnect
- Send Ctrl+Alt+Del
- UAC compatibility
- Clipboard sharing
- Instant chat
- Mac support
- Support and operating system
- SSL and 128-bit AES encryption
- Customer widgets
- Reports
Pricing Info
Pricing Info
Zoho Assist has three plans in their offer.
Lifetime free plan
- 1 Remote Support Technician
- 5 Unattended Computers
- Instant Chat
- Desktop App
- UAC Compatible
- Clipboard Sharing
- Mac Support
- User Management
- Zoho Desk Integration
- Zoho SalesIQ Integration
- Organization Roles
- 1 Concurrent Session
Remote Support
Standard – $10/technician/month (billed monthly) or $8/technician/month (billed annually) plus tax, as applicable
- Inclusive of all Free Features
- File Transfer
- Multi Monitor Navigation
- Send Ctrl+Alt+Del
- Reboot and Reconnect
- Session Transfer
- Import Google Contacts
- Custom Report
- Screen Capture
- ZenDesk Integration
- 2 Concurrent Sessions
Professional – $15/technician/month (billed monthly) or $13/technician/month (billed annually) plus tax, as applicable
- Inclusive of All Standard Features
- Mobile Apps (iOS, Android)
- Schedule Sessions
- Two-way Screen Sharing
- Session Notes
- Custom Email Templates
- Rebranding
- Advanced Reports
- Customer Widget
- 4 Concurrent Sessions
Unattended Access
Standard – $10 for 25 computers (billed monthly) or $8 for 25 computers/month (billed annually) plus tax, as applicable
- Computer Grouping
- Group permissions
- Deployment
- Wake on LAN
- Session Notes
- File Transfer
- Rebranding
- Remote Power Options
- Session Confirmation
- Mobile Apps (iOS, Android)
- Unlimited Technicians
- Advanced Reports
Integrations
Integrations
Zoho Assist was designed to serve as remote support for multiple desktop and mobile apps, which is why it integrates with all Zoho products and around 5% of all popular B2B apps and platforms:
- Salesforce
- Bitium
- BigCommerce
- WordPress
- Freshdesk
- Google Analytics
- Highrise CRM
- Microsoft Dynamics CRM
- JIRA
- Drupal
- Desk.com
- Zapier
- MailChimp
- Zendesk
- Shopify
- Magento
- Sugar CRM
- Crashlytics
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Zoho Assist is an advanced, easy, and free remote training and troubleshooting platform with dual screens and two-way file sharing that doesn’t need installation. Key features include clipboard sharing, unattended access, instant chat, and even a reboot and reconnect capability. Zoho Assist also has Mac support.
Company Email
Contact No.
Company's Address
Zoho Assist Comparisons
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Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Manage contacts
- Custom contact fields
- Import records
- View deals
- Manage deals
- Filter deals
- Bulk actions
- Workflow automation
- Dashboards
- Customizable webforms
- Manage products
- Tasks
- Events
- Built-in telephony
- Log-a-Call
- Send emails
- Mass emails
- Email templates
- Twitter channel
- Data backup
- Audit logging
Pricing Info
Available pricing plans:
Free – $0
- One Pipeline
- One User
- 500 Records
- Import 250 records per batch
- 50 List View records
- Three Workflow Rules
- One Webform
Express – $9/user/month ($7 if billed annually)
- Five Pipelines
- Multiple Users
- 50,000 Records
- Import 10,000 records per batch
- 100 List View records
- 25 Workflow Rules
- Five Webforms
- 10 Custom Dashboards
- Two data backups per month
- Audit Logging
Integrations
- Zoho Desk
- Zoho Meeting
- Zoho Campaigns
- Zoho Card Scanner
- Office 365
- Zapier
- Gmail
- Zoho Flow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HireXP, Antech Micro systems Pvt Ltd., Bedrock Success Consulting
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A quality all-in-one CRM designed for small businesses to keep track of prospects and visualize pipelines.
Company Email
Contact No.
Company's Address
Estancia IT Park,
Plot No. 140 & 151, GST Road,
Vallancherry Village,
Chengalpattu Taluk,
Kanchipuram District 603 202
India
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All the data, details and opinions that we provided in this analysis were taken from official company pages, advertising content available online, actual experience from real clients as well as our personal hands-on use of every service by an expert. We pay a lot of attention to extensively analyze every product, therefore we not only analyze it ourselves, but we also match our results with views of other members from the SaaS community.
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