bpm’online CRM
Pricing Model
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
List of Features
- Manage contacts
- Custom contact fields
- Import records
- View deals
- Manage deals
- Filter deals
- Bulk actions
- Workflow automation
- Dashboards
- Customizable webforms
- Manage products
- Tasks
- Events
- Built-in telephony
- Log-a-Call
- Send emails
- Mass emails
- Email templates
- Twitter channel
- Data backup
- Audit logging
Pricing Info
Pricing Info
Available pricing plans:
Free – $0
- One Pipeline
- One User
- 500 Records
- Import 250 records per batch
- 50 List View records
- Three Workflow Rules
- One Webform
Express – $9/user/month ($7 if billed annually)
- Five Pipelines
- Multiple Users
- 50,000 Records
- Import 10,000 records per batch
- 100 List View records
- 25 Workflow Rules
- Five Webforms
- 10 Custom Dashboards
- Two data backups per month
- Audit Logging
Integrations
Integrations
- Zoho Desk
- Zoho Meeting
- Zoho Campaigns
- Zoho Card Scanner
- Office 365
- Zapier
- Gmail
- Zoho Flow
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
HireXP, Antech Micro systems Pvt Ltd., Bedrock Success Consulting
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
A quality all-in-one CRM designed for small businesses to keep track of prospects and visualize pipelines.
Company Email
support@bigin.com
Contact No.
Company's Address
Estancia IT Park,
Plot No. 140 & 151, GST Road,
Vallancherry Village,
Chengalpattu Taluk,
Kanchipuram District 603 202
India
Bigin Comparisons
Popular Bigin Alternatives
Pricing Model
Free
Monthly payment
One-time payment
Annual Subscription
Quote-based
List of Features
- Customer Data Management integrated with Twitter, Facebook, and LinkedIn
- Lead Management with export function (MS Excel, website, other sources)
- Time Management and Communications that syncs with Google Calendar, MS Outlook and popular schedulers
- Sales Management for opportunity, quota, pipeline, projections, and forecasts
- Document Management compatible with MS Word
- Knowledge Management online library
- Marketing Management for multi-channel campaigns, audience segmentation, budget planning, track responses, and ROI estimation
- Analytics with real-time diagrams, customizable reports, and dashboards
- Administrative Tools with wizards to manage lookups, data fields, and processes without programming
- bpm’online CRM mobile apps for iOS and Android devices
Pricing Info
Bpm’online offers different pricing packages for sales, marketing, and service. You can also integrate all three modules into a single CRM bundle and get an estimate for it from the vendor. There is also a free trial available. You can easily sign up for bpm’online free trial here.
Pricing for Sales Module
Team Package – $25/user/month (cloud)
- Ideal for small and medium businesses with direct sales teams
- Out-of-the-box process for opportunity management: from lead to contract
Commerce Package – $30/user/month (cloud)
- Ideal for e-commerce
- A complete set of tools for short sales cycle and e-commerce
Enterprise Package – $50/user/month (cloud) or $850/user (on-site)
- Developed for medium and large enterprises to manage multiple sales channels including field force, wholesale distribution, e-commerce, and POS.
- Sophisticated tools to manage all sales channels: direct and channel sales, e-commerce, field sales and POS.
Pricing for Marketing Module
Active Contact Package
- Cloud – $27 (1000 active contacts/month billed annually)
- Active contact is a contact included in one or more campaigns within a 12-month period
- Up to 365 emails per year can be sent to one active contact
- Custom pricing with the purchase of 50,000+ active contacts
User License
- Cloud – $50/user/month billed annually
- On-site – $850 per license/lifetime
- With the purchase of 1000 active contacts the first license is free
Pricing for Service Module
Customer Center Package
- Cloud – $35/user/month
- On-site – $600 per user
- Ideal for companies looking to automate helpdesk and contact center operations
- A set of tools to deliver excellent customer service and manage omnichannel communications
Service Enterprise Package
- Cloud – $50/user/month
- On-site – $850 per user
- Ideal for medium and large businesses who want to automate internal and external operations and ITIL processes.
- Sophisticated tools to manage a complete service cycle, and provide exceptional service and support to customers and internal users.
Integrations
bpm’online CRM offers open API options that allows it to be integrated with virtually any third-party application. Be it phone systems and social listening tools or analytics programs and ERP applications, this can blend seamlessly with your preferred business systems. Among the products you can integrate it with are:
- Google Contacts
- Google Calendar
- LDAP
- IMAP
- MS Exchange
- Google Maps
- OpenStreetMap
- MailChimp
- Mandrill
- MS Outlook
- MS Word
- MS Excel
- SmartCloud Connect
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Bayer, PepsiCo, Allianz, Heineken, Telia Sonera, SpecTec, QNAP, ABLV, Starcom MediaVest, Yandex, Pelco, ZyXEL, VimpelCom, Thurava
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
phone
live support
training
tickets
General Info
Bpm'online is a leading software platform that focuses on business process automation and CRM.
Company Email
info@bpmonline.com
Contact No.
Company's Address
280 Summer St., 6th Floor,
Boston, MA 02210
bpm’online CRM Comparisons
Popular bpm’online CRM Alternatives
Almost as important as useful features and client support level are pricing plans offered by Bigin and bpm'online CRM. Even though pricing should not be the sole factor it’s definitely a key thing to think about. You should expect a flexible pricing package that can be adjusted to your company size and painlessly scaled up when your company expands. Be sure that you don’t choose pricing plans that include advanced functionalities that you won’t find a use for and always make an effort to contact with the vendor directly as big companies can often benefit from more affordable prices. You should also give a chance to a free trial or demo of each solution to spend at least some time working with it. It’s a useful experience that doesn’t require you to pay any money and gives you a practical overview of what it feels like to work with Bigin and bpm'online CRM.
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