What is better Zendesk or Tender Support? When scouting for the ideal Customer Support Software for your organization it is recommended that you evaluate the characteristics, rates, along with other critical info regarding the product and vendor. Here, you can examine the parallels and disparities between Zendesk (overall score at 9.7 and user satisfaction at 98%) and Tender Support (overall score at 7.8 and user satisfaction at 94%).
You can also check their unique details, like functions, plans, costs, terms and conditions, etc. Moreover, analyze the terms carefully for information on hidden fees, including, setup fees, separate support plan, upgrade fees, storage fees, and more.
Those of you who are pressed for time or want a Customer Support Software suggestion from our team may want to examine these top choices for this year: Freshdesk, Zendesk, Freshdesk Omni.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Tender Support offers three main plans. Each plan comes with one agent. You can add or remove agents as required. Each agent is $20/month. The vendor offers a 14-day free trial and a free plan for non-profits and open-source projects.
All the data, details and statistics that we provided in this comparison were collected from official vendor sites, marketing resources available online, actual experience from real users as well as our individual everyday use of each app by an expert. We pay a lot of attention to thoroughly examine each software, as a result we not only study it internally, but we also compare our findings with experiences of other users from the SaaS community.
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