What is better Zendesk or SurveyExpression? You have such a wide range of Customer Support Software options in today’s state of that industry that choosing the right product is often confusing. On our comparison page, you can actually assess the features, stipulations, available plans, and more details of Zendesk and SurveyExpression.
It’s also possible to check their score (9.7 for Zendesk vs. 7.4 for SurveyExpression) and user satisfaction level (98% for Zendesk vs. N/A% for SurveyExpression). The scores and ratings present you with an overall idea how both of these software products perform. Additionally, check if the software can integrate with your current business apps to promote greater productivity.
Our team put a lot of effort to prepare reviews of all popular Customer Support Software products available out there, but among all the ones we reviewed these three caught our special attention: Freshdesk, Freshdesk Omni, Zendesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Every time you test various Customer Support Software software you shouldn’t only explore their list of features and available pricing plans. Pay attention to the fact that the solution must be adjusted to your requirements and team so the more flexible their offer the better. Learn what platforms are supported by Zendesk and SurveyExpression and make sure you will get mobile support for whichever devices you work on in your company. It may also be a good idea to learn which languages and countries are supported, as this might be a deal breaker for many companies.
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