What is better Zendesk or Subiz? When you need a competent Customer Support Software product for your enterprise you need to take time to evaluate several solutions. It doesn’t have to be difficult, and can be as straightforward as matching their traits in a table like the one below. You will also get a quick idea how each product performs. For example, on this page you can find Zendesk’s overall score of 9.7 and compare it against Subiz’s score of 8.1; or Zendesk’s user satisfaction level at 98% versus Subiz’s 100% satisfaction score.
The assessment will allow you to spot the good and bad points of each software, and make up your mind on which one matches your requirements better. On top of the robust features, the application that’s simple to grasp and use is always the better product.
In case you you want to quickly decide on the optimal Customer Support Software according to our review team we suggest you examine the following solutions: Freshdesk Omni, Zendesk, Freshdesk.
Zendesk integrates with the several business systems and applications. It has more than 600 integrations and apps. Here are some of them
123Contact Form
3CLogic
Agile CRM
AppGuru
Azuqua
Capsule CRM
Cisco CTI
ClickDesk Live Chat
Cloud Magic
Drupal
FreshBooks
Google Apps
Hootsuite
Infusionsoft
Joomla!
LiveChat
MailChimp
Microsoft Dynamics
Olark Live Chat
Podio
Shopify
SAP Business One
WordPress
Zoho CRM
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Vodafone, GILT, Shopify, Groupon, Gov. UK
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
Winner of our Supreme Software Award, Zendesk is a customer support solution that helps boost customer service and improve customer retention. The platform's modules include chat support, call center solutions, help desk applications, and knowledge base, so you'll cover all the bases of efficient customer services.
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Both Zendesk and Subiz were tested by a panel of reliable B2B experts who prepared a detailed analysis of all crucial aspects of each service. Their total score was calculated with unique SmartScore algorithm that provides an individual partial score to every component including: main features, client support, mobile support, security, client satisfaction and reviews in other media. Here at FinancesOnline we are aware that useful features are not the only thing crucial to a company so we make sure we pay attention to all facets of a service before giving it a final rating.
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FinancesOnline is available for free for all business professionals interested in an efficient way to find top-notch SaaS solutions. We are able to keep our service free of charge thanks to cooperation with some of the vendors, who are willing to pay us for traffic and sales opportunities provided by our website. Please note, that FinancesOnline lists all vendors, we’re not limited only to the ones that pay us, and all software providers have an equal opportunity to get featured in our rankings and comparisons, win awards, gather user reviews, all in our effort to give you reliable advice that will enable you to make well-informed purchase decisions.
