What is better Subiz or Vivantio? Finding the appropriate Customer Support Software product is as straightforward as assessing the solid and low functionalities and terms offered by Subiz and Vivantio. Here it's also possible to match their overall scores: 8.1 for Subiz vs. 8.4 for Vivantio. Or you can look at their general user satisfaction rating, 100% for Subiz vs. 93% for Vivantio.
We suggest that you take some time to review their differences and determine which one is the better choice for your organization. Moreover. remember to factor in your company’s or industry’s unique case, for example, a multilingual app for a global staff or a mobile app to help you work away from your office.
Our team put a lot of effort to prepare reviews of all popular Live Chat Software services offered on the market, but among all the ones we reviewed these three deserved our special attention: Zendesk, Pipedrive, Vision Helpdesk.
Subiz offers two pricing packages. You can save 5% on three months billing, 10% on six months billing, 20% on yearly billing, and 30% on two years billing.
Aside from full API and custom webhooks, Vivantio offers integrations with these applications:
Azure Directory Sync
Azure DevOps (VSTS)
JIRA
TFS
Okta
SCIM Provisioning
Salesforce
Languages Supported
English
Chinese
German
Hindi
Japanese
Spanish
French
Russian
Italian
Dutch
Portugese
Polish
Turkish
Swedish
Arabic
Prominent Clients
Tesco Mobile, RAC, NHS, Toshiba, Porsche
Available Devices
Windows
Linux
Android
iPhone/iPad
Mac
Web-based
Windows Mobile
Company Size
Small Business
Large Enterprises
Medium Business
Freelancers
Available Support
email
phone
live support
training
tickets
General Info
A powerful yet easy-to-use, flexible service management tool to help you provide great customer service. It offers extensive automation, customization, self-service portals, and comprehensive reporting tools at prices that are right for your needs.
If you research different Customer Support Software solutions you shouldn’t simply analyze their list of features and available pricing packages. Consider that the solution must be meeting your standards and business so the more flexible their offer the better. Explore what systems are supported by Subiz and Vivantio and make sure you will get mobile support for whatever devices you use in your company. It may also be a good idea to examine which languages and geographies are supported, as this may be a key element for many companies.
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